Freshsales Reviews in April 2025: User Ratings, Pros & Cons

"Amazing CRM with all featuresyou need"

What do you like best about Freshsales? Dialer connectivity and various countries' availability Customization and filtration options for contacts and companies All required details to contact a prospect whether it's a sales sequence or automatic reply tracking What do you dislike about Freshsales? Customer care miscommunication between fresh sales & fresh caller which ends up with the client going back and forth without an understanding of what's going on. What problems is Freshsales ...

"Review"

What do you like best about Freshworks? Integration capabilities are best to connect their customers What do you dislike about Freshworks? Not big word of mouth generated yet. Need good marketing strategy What problems is Freshworks solving and how is that benefiting you? Overall it's functions are performing well specially integration

"Easy to use and great customer support"

What do you like best about Freshsales? We found FreshSales to be very intuitive - getting started is easy, and there are step-by-step instructions for importing data and setting up integrations. The support material is very good, and the help desk team is very proactive. What do you dislike about Freshsales? I haven't found anything I dislike about the product yet. What problems is Freshsales solving and how is that benefiting you? We use Freshsales to track and manage our client ...

"Freshssales ürünü harika. Bir crmde olabilecek en güzel şeyler var. Kullanımı kolay"

What do you like best about Freshsales? telefon ve chat kanallarınında crm içinde olması çok iyi ve aynı zamanda marketing automation aynı ekranda. What do you dislike about Freshsales? şuan için kötü deneyimim olmadı ama bazı ekranlar iyileştirilebilir What problems is Freshsales solving and how is that benefiting you? Müşteri yönetimi sorunumu çözüyor. Müşteriler ile ilişkimi kurmamda yardımcı oluyor.

"FreshSales works for STAC"

What do you like best about Freshsales? The seamless functionality between the integrated apps. The ease of use and customizability. The marketing and sales-driven approach to keeping our learners happy. What do you dislike about Freshsales? Restriction on monthly contacts for marketing What problems is Freshsales solving and how is that benefiting you? Freshsales is bridging the gap between our learners and us and making it possible to have and track meaningful conversations and ...

"I am a fresh sales specialist"

What do you like best about Freshsales? I have done many projects in freshsales suite. I have many projects about the health sector, especially in Turkey. The difference from other CRMs is that the marketing, sales and call center is managed in a single window. What do you dislike about Freshsales? needs to improve on searches. Because all users see each other's calls. It is also like this in the chat section. everyone sees their chat conversations. Of course there are other topics as ...

"freshworks useful"

What do you like best about Freshworks? All products of freshworks are loved by our employees. What do you dislike about Freshworks? no bulk application, separate license fee for each application What problems is Freshworks solving and how is that benefiting you? call center chat and crm are used with a single license.

"Freshsales for"

What do you like best about Freshsales? Freshsales CRM is an exceptional customer relationship management (CRM) software that has proven to be a game-changer for businesses of all sizes. From startups to enterprises, Freshsales CRM provides a comprehensive suite of tools that streamline sales and marketing activities, leading to increased productivity, better customer engagement, and ultimately, higher revenue. What do you dislike about Freshsales? Freshsales CRM's pricing can be a bit ...

"A Comprehensive CRM Solution for SaaS Businesses"

What do you like best about Freshsales? With a user-friendly interface, intuitive features, and a range of customization options, Freshsales is definitely the first choice for most users. What do you dislike about Freshsales? One potential drawback of Freshsales is its pricing structure, which may be a bit steep for small businesses or startups with limited budgets. While the software offers a wide range of features and customization options, some businesses may find it difficult to justify ...

"Freshworks is great crm"

What do you like best about Freshsales? a great application call center chat and crm together What do you dislike about Freshsales? The custom modules are too bad. The cpq module does not allow html to be loaded for the template. What problems is Freshsales solving and how is that benefiting you? We do crm projects for our customers. It gathers all channels on a single platform.