9.3
Spot Score
Streamline your sales process with Freshsales.
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Starts from $9/user/month when yearly, also offers free forever plan
Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the bank. Praised across industries for its intuitive interface and seamless onboarding process, users consistently highlight how easy it is to manage customer data and track ...Read more
Excellent customer support, quick responsiveness, and dedicated onboarding assistance.
Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.
Intuitive and user-friendly interface, suitable for users with varying technical expertise.
Highly customizable features and automation options that streamline workflows.
Occasional system lags, slowdowns, and delays in report generation or real-time data updates.
Limited features in certain areas, such as web form automation and graphical reports.
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DH
Darlene H
08/10/23
"one of the great advantages of Freshsales!"
What do you like best about Freshsales? Truly, one of the greatest advantages of Freshsales is the ability to access the contact information via the cell phone. When I am out of my office and need a client's telephone number, all I have to do is access the Freshsales mobile application. What a marvelous convenience ! What do you dislike about Freshsales? At this time, I cannot think of anything that I dislike. What problems is Freshsales solving and how is that benefiting you? All of the ...
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AU
Anonymous User
08/10/23
"Easy to use, intuitive interfacing, excellent CRM"
What do you like best about Freshsales? Ease of use; intuitive user interfacing; integration features What do you dislike about Freshsales? I wish the cost per user was less so that we could utilize more agents on a better budget. What problems is Freshsales solving and how is that benefiting you? The biggest problem that Freshsales solves is allowing all of our Customer Support and Sales Performance management being integrated in one space since we have multiple agents crossing into both ...
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CP
Cristian P
08/10/23
"Great Experience, easy to use"
What do you like best about Freshsales? It is user friendly and you can organize wey well your customers What do you dislike about Freshsales? I have not seen anything that I dislike. What problems is Freshsales solving and how is that benefiting you? It lets me be orginzed with my leads and be able to send emails from it.
AU
Anonymous User
07/21/23
"Great CRM for tracking clients and deals won."
What do you like best about Freshsales? Managing and outreaching clients in different stages of the sale What do you dislike about Freshsales? New API update viewing multiple deals and stages in huge blocks. What problems is Freshsales solving and how is that benefiting you? Tracking clients through the sales proccess.
AU
Anonymous User
07/06/23
"Easy to use!"
What do you like best about Freshsales? It is simple to navigate and manage all of my people :) I like that I can easily filter through lists when targeting different things and pull up a list based off my needs rather than clicking on each file. What do you dislike about Freshsales? It would be nice if it were easier to view phone numbers by just a click on the file name rather than having to click into each file individually, click the contact, and then receive the phone number. What ...
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ES
Ernesto S
07/06/23
"Success CRM platform, quick results, and easy implementation,"
What do you like best about Freshsales? Using Freshsales, We can easily manage and track our sales deals with an intuitive pipeline management system. The customizable deal stages allow for clear visualization and monitoring of each deal's progress. What do you dislike about Freshsales? The analytics reports do not always provide us with real-time information. It may take a few minutes for the dashboards to update. It is necessary to refresh the dashboards. What problems is Freshsales ...
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AL
Abegail L
07/06/23
"it is amazing and very easy to use, accessible and safe."
What do you like best about Freshsales? What I like the most is that it is very organized and easy to input updates on clients' accounts. What do you dislike about Freshsales? nothing in particular. it works very well. What problems is Freshsales solving and how is that benefiting you? The problem that Freshsales helped me to solve is tracking the recent conversations with the clients and lead calling in to help them get back on track and process their requests.
SG
Shubham G
05/25/23
"Great CRM for Sales Users"
What do you like best about Freshsales? Implementation ,UI UX, Support - The UI UX and its support is good, plus our implementation partner helped us through everything. What do you dislike about Freshsales? Freshsales SMTP does not work well - I have to stop and change SMTP every now and then What problems is Freshsales solving and how is that benefiting you? It is solving the problem for lead management, sales engagement , etc and all
CD
Chetna D
05/22/23
"great to use to maintain the sales pipeline"
What do you like best about Freshworks? the CRM tool which helps to manage sales and build the pipeline to make the sales funnel What do you dislike about Freshworks? There is nothing I hate about Freshworks, I might expect that it should be a little simple to use What problems is Freshworks solving and how is that benefiting you? to maintain my clientsdatabase
BR
Behnam R
05/18/23
"First database and positive experiences"
What do you like best about Freshsales? Easy to navigate and enter information once you got training. What do you dislike about Freshsales? The report generating takes some time to get used to and remember the steps. What problems is Freshsales solving and how is that benefiting you? Putting customer information on system so its easier to pull information
