Freshmarketer (Zarget) Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Freshmarketer

Did Not Want Subscription Renewed, Can't Seem To Get A Refund Or A Response

I tried Freshsales for almost a year and experienced several incidents with data disappearing or data being changed. The program is nice but it simply isn't what I want. I stopped using the software a few months before my annual subscription expired and did not want to renew it. Freshworks (parent company renewed my subscription to the tune of $300 on May 26 and as of today have not replied any of my four inquiries. I am really getting angry about this!

CRM is not suitable for Non English Speaking Customers

If you customers don't speak english forget about using this CRM as you cannot create a fully internationalized experience for your customers and Freshsales literally don't care. After subscribing as a lead to the CRM there is a ugly non customizable page that customers arrive on which says you subscribed successfully in english and this cannot be changed or styled. When you talk to support they claim this is not a problem and that it is not a priority apparently because not enough ...

Half baked features released often & never fixed

They started well, then the focus of the company was moved to other products (Freshwork suite and the experience with freshsales has been getting worse and worse. Instead of improving what they have & fixing critical issues / poorly designed features, they keep on releasing features which create even more problems...As a user I suggest you stay away from Freshsales for the time being if you need to choose a new CRM.

The most advanced CRM we've used in a…

The most advanced CRM we've used in a long time. Truly built for both salespeople and management. Pricing is steep but does you get what you pay for!