Freshdesk Messaging (Formerly Freshchat) Reviews in January 2025: User Ratings, Pros & Cons

"Very friendly to use."

What do you like best about Freshchat? Easy to use. User friendly.

"How life has become more efficient to use the tool"

What do you like best about Freshchat? It is the most beautiful work place to work for me as I use it daily for my work where it is very easy to use and compatible, It is very easy to connect with different type of peoples across the world.

"Freshchat review"

What do you like best about Freshchat? The rephrase option is about the fresh chat What do you dislike about Freshchat?

"Time fly's by in expert. Never a dull moment"

What do you like best about Freshchat? The pace your time goes by extreemly fast What do you dislike about Freshchat?

"Efficient chat support for businesses"

What do you like best about Freshchat? The Customer profiling feature helps alot and different integration with e-commerce application shows deatils of customer alltogether in dashboard.

"Simple Chat Application to manage business chat efficiently"

What do you like best about Freshchat? Freshchat instant push notification to mobile app which allow us to reply our customers in timely manner and chat support executive and answer to customer quries even from mobile app.

"I have used freschat for a year by now and I can say that using this is making my job easy"

What do you like best about Freshchat? I like Freschat because of its efficient service, Easy to access to all tabs, Very convenient to use especially when it comes to chatting with a customer, I become more productive and my Quality of work is now achievable.

"It is a very good software, but with some limitations"

What do you like best about Freshchat? It is a very good software in general terms. It is a very easy to use tool. They offer many options for administrators to take control of the account and to fix possible errors that arise.

"It is a very good software, but with some limitations"

What do you like best about Freshchat? It is a very good software in general terms. It is a very easy to use tool. They offer many options for administrators to take control of the account and to fix possible errors that arise.

"Ideal for for Business Communication"

What do you like best about Freshchat? Freshchat provides chat support for businesses and the feature I like most is WhatsApp Business Integration & E-Mail Notifications to customers once they come offline.