9.3
Spot Score
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Effortless customer service for the digital world.
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AU
Anonymous User
11/21/23
"Simple and to the point"
What do you like best about Freshchat? The ability to create tickets off the chat and that customers do get that ticket number as well. Also like the ability to adjust your views and only see what is necessary to you.
LJ
Lindsey J
11/20/23
"love the simplicity of use!"
What do you like best about Freshchat? being able to jump from chat to chat is great. canned responses are easy to create and I love that i can use hotkeys to fill in the responses.
LJ
Lindsey J
11/20/23
"love the simplicity of use!"
What do you like best about Freshchat? being able to jump from chat to chat is great. canned responses are easy to create and I love that i can use hotkeys to fill in the responses.
KM
Kyrith M
11/20/23
"fresh chat expienecne."
What do you like best about Freshchat? Very easy to use and easy to navigate when chatting What do you dislike about Freshchat?
JL
Jethro L
11/19/23
"Effecient"
What do you like best about Freshchat? I appreciate the comprehensive 360-degree view of support needs. What do you dislike about Freshchat?
JL
Jethro L
11/19/23
"Effecient"
What do you like best about Freshchat? I appreciate the comprehensive 360-degree view of support needs. What do you dislike about Freshchat?
AU
Anonymous User
11/17/23
"Freshchat has been great!"
What do you like best about Freshchat? Its easy to use the analytics are easy to navigate and its very user friendly What do you dislike about Freshchat?
AK
Armine K
11/17/23
"Very easy and nice to use!"
What do you like best about Freshchat? The design and simplicity of using it, very straight forward, no complicated steps. What do you dislike about Freshchat?
PM
Paul M
11/17/23
"Great app to automate chats"
What do you like best about Freshchat? I can handle all my whatsapp and Meta chats easily in one place. Besides, I have an app and can control all chats and agents in charge of.
PM
Paul M
11/17/23
"Great app to automate chats"
What do you like best about Freshchat? I can handle all my whatsapp and Meta chats easily in one place. Besides, I have an app and can control all chats and agents in charge of.
