9.3
Spot Score
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Effortless customer service for the digital world.
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NS
Nibinesh S
11/29/23
"Easy to use, Live Chat Software"
What do you like best about Freshchat? Real-Time Omnichannel Suppport for digital customer channels. Easy to onboard, Familiar to their other offerings & works well with freshworks products.
AU
Anonymous User
11/29/23
"Sr Specialist Rider Training and Quality"
What do you like best about Freshchat? The support I got post and pre onboarding. What do you dislike about Freshchat?
NS
Nibinesh S
11/29/23
"Easy to use, Live Chat Software"
What do you like best about Freshchat? Real-Time Omnichannel Suppport for digital customer channels. Easy to onboard, Familiar to their other offerings & works well with freshworks products.
AU
Anonymous User
11/29/23
"Sr Specialist Rider Training and Quality"
What do you like best about Freshchat? The support I got post and pre onboarding. What do you dislike about Freshchat?
SM
Suhail M
11/29/23
"Fresh Chat Performance"
What do you like best about Freshchat? Feutures and perfoacnce in Freshchat is good What do you dislike about Freshchat?
OC
Onix C
11/28/23
"Freshchat All in One Plattform."
What do you like best about Freshchat? I really like the interface and color schemes. I like how simple it is too to search for older chats. What do you dislike about Freshchat?
AU
Anonymous User
11/28/23
"Easy to navigate"
What do you like best about Freshchat? Easy to understand, navigate and use tools and systems. Nice design, easy for visuals What do you dislike about Freshchat?
JT
Jack T
11/24/23
"User-friendly interface allowing for efficient customer support!"
What do you like best about Freshchat? The design of the user-interface is great, from configuring the settings as an admin through to the customer support interface. We've been able to create our own chat bots for support which has been extremely helpful for us!
JT
Jack T
11/24/23
"User-friendly interface allowing for efficient customer support!"
What do you like best about Freshchat? The design of the user-interface is great, from configuring the settings as an admin through to the customer support interface. We've been able to create our own chat bots for support which has been extremely helpful for us!
AU
Anonymous User
11/21/23
"Simple and to the point"
What do you like best about Freshchat? The ability to create tickets off the chat and that customers do get that ticket number as well. Also like the ability to adjust your views and only see what is necessary to you.
