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Empowering businesses to succeed with their customers.
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Starts from $79/User/Month
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Showing 1-10 out of 12
JR
James R
02/20/24
"Single point interface to check tickets raised by users and to gauge resolution metrics"
What do you like best about Freshdesk Customer Success? Ticketing system, interface, resolution procedures, analytics and reports ,Data view ,Grouping and individual assignment of tickets makes the task easy and productive
NN
Naman N
11/26/22
"The best software for customer success team"
What do you like best about Freshdesk Customer Success? The ease of raising ticket and automation of the entire process is something worth noticing,
AU
Anonymous User
11/22/22
"very handy"
What do you like best about Freshdesk Customer Success? ability to track usage of the products one tool that gives you all the info for an account
DM
Denish M
10/15/22
"Best Customer success software"
What do you like best about Freshdesk Customer Success? It's web-based application so we and customers both can easily access it via browsing and there is no dependency on the specific workstation.
NK
Narendra k
09/21/22
"Best Ticketing tool and customer intracting tool."
What do you like best about Freshdesk Customer Success? Interface and user friendly. It is to understand even for newbie
AU
Anonymous User
05/12/22
"An Intelligent tool for Customer Happiness"
What do you like best about Freshdesk Customer Success? • 1 stop shop for everything related to a customer account [pulse, health, updates, calls, goals, action items, etc.]
BM
Binita M
05/11/22
"Building customer Relationships and Management"
What do you like best about Freshdesk Customer Success? It's help me to study my customer day to day behaviour and can analyse for future productivity work. It's best for b2b business where can management customer strange relationship.
AU
Anonymous User
04/19/22
"Need a better Support"
What do you like best about Freshdesk Customer Success? Omnichannel can have almost everything in one place What do you dislike about Freshdesk Customer Success?
AP
Ashley P
04/12/22
"Freshdesk Customer Success"
What do you like best about Freshdesk Customer Success? One of my favorite things, from a business side, is the price. I think you get a lot of features for the pricing/month. I also like that there is a 'goals' page because it helps us grow as well as the client.
AU
Anonymous User
04/12/22
"Great but not perfect"
What do you like best about Freshdesk Customer Success? Great user management with a friendly interface. Unfortunately, it lacked the automation features we were looking for. It may be the perfect fit for your team depending on your company size and reliance on automation.
