9.5
Spot Score
Upgrade your customer service with intelligent messaging.
Add to compare
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Log in Required to View Reviews
Filter results
Sort by :
Showing 71-80 out of 630
PL
Pushpalatha L
07/14/23
"Very good app"
What do you like best about Freshchat? It is a user-friendly app and very useful for the customer support team to chat on time with customers. What do you dislike about Freshchat?
SP
Sreejith P
07/14/23
"User friendly and best chat supporting tool"
What do you like best about Freshchat? Realtime support from the team and easy to inter act with the customers and understanding their concerns and queries What do you dislike about Freshchat?
SS
Sarah S
07/14/23
"The overall interaction experience with customer through Freshchat is amazing"
What do you like best about Freshchat? The features are convenient and easy to understand. It have many features which help me to provide timely service to the customer.
AU
Anonymous User
07/13/23
"Excellent tool to handle customers via chats"
What do you like best about Freshchat? Intelliassign is one of the most useful section. What do you dislike about Freshchat?
B
Bharath
07/13/23
"Frinedly Tool to work on ticketing Process, Good Infrastructure well designed"
What do you like best about Freshchat? Frinedly Tool to work on ticketing Process, Good Infrastructure well designed What do you dislike about Freshchat?
K
Kamilia
07/12/23
"Short & simple"
What do you like best about Freshchat? Easy to navigate, simple layout, user-friendly What do you dislike about Freshchat?
AU
Anonymous User
07/11/23
"Functions are easy to navigate"
What do you like best about Freshchat? I love that every teammate can have access to the chat that any member of the teammate is on. In that way, it foster teamwork and accountability.
SK
Sana K
07/10/23
"Awesome"
What do you like best about Freshchat? Quick & easy to use, user friendly can be recommended to others What do you dislike about Freshchat?
NG
Nehal G
07/07/23
"Great and smooth interaction for B2C."
What do you like best about Freshchat? Most easy and friendly interface even get more option to check the analytics of the agent and track all the records of agents and customer interaction of chats.
CB
Cristian B
07/06/23
"Great software! Prompt support!"
What do you like best about Freshworks Customer Service Suite? It solves most of our channel integration issues. We integrate at the moment: email, telephone, chat from website and whatsapp. We even managed to integrate a local telephone provider for lower phone rates.
