9.5
Spot Score
Upgrade your customer service with intelligent messaging.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and multiple communication channels, enabling businesses to provide efficient and personalized support. The platform's innovative features, such as chatbots and real-time ...Read more
Seamless and user-friendly interface for smooth customer interactions.
Easy integration with CRM and other tools.
Real-time chat assistance and omnichannel support.
Comprehensive view of support needs.
Occasional glitches may disrupt the system flow.
Limited marketplace for additional apps and connectors.
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Showing 171-180 out of 630
SS
Sharanya S
04/23/23
"Freshchat as the chat window"
What do you like best about Freshchat? I liked how you could tag chats in Freshchat, and the option emerges after you close the chat conversation. This way, one can add the tag label the conversion without fail.
AU
Anonymous User
04/18/23
"Great app"
What do you like best about Freshchat? Ability to send canned responses and also its quick and efficient What do you dislike about Freshchat?
AB
Aleyna B
04/13/23
"Freshdesk Omnichannel expert"
What do you like best about Freshworks Customer Service Suite? Unified Customer Experience: Freshdesk Omnichannel allows businesses to manage customer interactions across multiple channels from a single platform, providing a unified experience for both customers and support agents.
AB
Aleyna B
04/13/23
"Freshdesk Omnichannel expert"
What do you like best about Freshworks Customer Service Suite? Unified Customer Experience: Freshdesk Omnichannel allows businesses to manage customer interactions across multiple channels from a single platform, providing a unified experience for both customers and support agents.
PS
Prajwal Suhas P
04/07/23
"Freshchat is no 1 Chat tool for our Business Jumkey.com"
What do you like best about Freshchat? Simplicity, ease of use, 100% uptime, quick customer resolution What do you dislike about Freshchat?
PS
Prajwal Suhas P
04/07/23
"Freshchat is no 1 Chat tool for our Business Jumkey.com"
What do you like best about Freshchat? Simplicity, ease of use, 100% uptime, quick customer resolution What do you dislike about Freshchat?
OY
Osman Y
04/06/23
"freshworks useful"
What do you like best about Freshworks? All products of freshworks are loved by our employees. What do you dislike about Freshworks?
SR
Sathiya R
04/06/23
"Great Experience"
What do you like best about Freshchat? Freshchat features is very good and integrated with WhatsApp api What do you dislike about Freshchat?
AU
Anonymous User
04/06/23
"Great tools by FreshWorks"
What do you like best about Freshchat? Easy interface and setup. Great way to communicate with your customers in a timely manner or use it as a second or third source for support. The API is also a great way to have additional benefits if you want to create your own dashboard across all the Freshworks systems.
SR
Sathiya R
04/06/23
"Great Experience"
What do you like best about Freshchat? Freshchat features is very good and integrated with WhatsApp api What do you dislike about Freshchat?
