9.5
Spot Score
Upgrade your customer service with intelligent messaging.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and multiple communication channels, enabling businesses to provide efficient and personalized support. The platform's innovative features, such as chatbots and real-time ...Read more
Seamless and user-friendly interface for smooth customer interactions.
Easy integration with CRM and other tools.
Real-time chat assistance and omnichannel support.
Comprehensive view of support needs.
Occasional glitches may disrupt the system flow.
Limited marketplace for additional apps and connectors.
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Showing 161-170 out of 630
AU
Anonymous User
05/16/23
"Excellent"
What do you like best about Freshchat? Interface is excellent, support is very helpful. What do you dislike about Freshchat?
AE
Anis E
05/16/23
"Awesome tool"
What do you like best about Freshchat? Convenience of reports BOT feasibility
AU
Anonymous User
05/16/23
"Excellent"
What do you like best about Freshchat? Interface is excellent, support is very helpful. What do you dislike about Freshchat?
AE
Anis E
05/16/23
"Awesome tool"
What do you like best about Freshchat? Convenience of reports BOT feasibility
IV
Isabella V
05/16/23
"Omnichannel"
What do you like best about Freshchat? Gosto da centralidade das informações e de ter tudo em um só lugar. O suporte é bem rápido e sempre esteve disposto em me ajudar nos principais problemas.
AU
Anonymous User
05/16/23
"It's great but can be so much better"
What do you like best about Freshchat? Reliable and efficient. Bugs are less if you don't have a lot of automations What do you dislike about Freshchat?
DA
DIFAINI A
05/16/23
"Vey useful to make Live chat, LINE, FB messenger, Whatsapp to be one platform!"
What do you like best about Freshchat? The features are accessible for the new beginner; canned response is very useful! Dashboard is very excellent, we can see the live report and check specific chat groups by filtering.
AU
Anonymous User
05/16/23
"Very well-integrated, with a lot of features that help streamline workflow!"
What do you like best about Freshchat? It helps to prevent me from jumping between many tabs to complete my workflow, but instead centralises many things on one platform.
AU
Anonymous User
05/16/23
"Efficient Customer Support and Engagement with Freshworks"
What do you like best about Freshworks? The range of products: Freshworks offers a comprehensive suite of software products, catering to various customer engagement needs. Whether it's customer support, sales, marketing, or project management, Freshworks provides a solution for each area, allowing businesses to streamline their operations and improve customer experience.
ME
Moatasem E
05/06/23
"Best if your use freshdesk as well"
What do you like best about Freshchat? I like the easy integration between othe Fresh suite softwares. It's quiet easy to get it seamlessly integrated, but a little tricky to integrate outside of their eco system.
