9.5
Spot Score
Upgrade your customer service with intelligent messaging.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and multiple communication channels, enabling businesses to provide efficient and personalized support. The platform's innovative features, such as chatbots and real-time ...Read more
Seamless and user-friendly interface for smooth customer interactions.
Easy integration with CRM and other tools.
Real-time chat assistance and omnichannel support.
Comprehensive view of support needs.
Occasional glitches may disrupt the system flow.
Limited marketplace for additional apps and connectors.
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Showing 141-150 out of 630
EM
elvis m
07/06/23
"Awesome app"
What do you like best about Freshchat? This tool is easy to use and helps us help our valued customers :) What do you dislike about Freshchat?
AU
Anonymous User
07/06/23
"USER Friendly"
What do you like best about Freshchat? Freshchat is very user-friendly. I especially love that we can create canned messages, which saves a lot of time. What do you dislike about Freshchat?
CK
Carrie K
07/06/23
"Overall positive!"
What do you like best about Freshchat? The ease of using Freshchat is superb. There's no comparison to the user friendly interface! Ias someone who has worked in live chat for several years, Freshchat is one of the platforms that I give a mostly positive score to.
AU
Anonymous User
07/06/23
"I love fresh chat"
What do you like best about Freshchat? I love how the chat portal looks it's not too busy and effortless to interact with. What do you dislike about Freshchat?
AU
Anonymous User
06/17/23
"It was good and easy"
What do you like best about Freshchat? Real-time chatting with the customers, dispute handling, email and WhatsApp integrations What do you dislike about Freshchat?
AK
Arun K
06/06/23
"Freshchat"
What do you like best about Freshchat? Freshchat allows businesses to engage with their customers across various channels, including website chat, mobile app, social media, and email. This enables businesses to provide a seamless customer experience and respond to inquiries from different platforms.
JL
Justin L
05/24/23
"Chat to the next level"
What do you like best about Freshchat? I like the ability to customize and see the changes published immediately. What do you dislike about Freshchat?
BS
Biswajit S
05/23/23
"A Comprehensive Customer Messaging Platform"
What do you like best about Freshchat? One of the standout features of Freshchat is its omnichannel support, allowing businesses to engage with their customers across various channels such as website chat and its ease of integration.
JV
Jorge V
05/23/23
"Muy buen sistema, aunque con algunos fallos que deben de mejorar"
What do you like best about Freshchat? el sistema es versatil y eficaz, permite integrar chatbots con consultas via api externas que hemos integrado directamente con nuestra Knoledge base para devolver nosotros las respuestas más adecuadas.
AB
Amit B
05/23/23
"Value for money product"
What do you like best about Freshchat? Bot flows and simple intregrations with different software. Able to set up FAQs
