9.5
Spot Score
Upgrade your customer service with intelligent messaging.
Add to compare
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Log in Required to View Reviews
Filter results
Sort by :
Showing 131-140 out of 630
MG
Mohamed G
08/24/21
"why i love Freshchat"
What do you like best about Freshchat? i like many tings first the Canned Responses it's great and u can add as much u can also i can see that chat i resolved and was assigned to me or one of the agents by selecting custom veiw i also love that u can send something to more then one Conversation by selecting it
C
Colin
07/14/21
Good software system
PROS: Its chatbot is very easy to set up and integrate with our sales side which allows us to follow leads. The support team is always ready to help.
JH
Jesús H
06/09/21
"Excellent and simple solution"
What do you like best about Freshchat? Freshchat works simple and great. It allows us to manage our customer relationships easily and efficiently. What do you dislike about Freshchat?
AU
Anonymous User
05/30/21
"Has a good view"
What do you like best about Freshchat? The option that allow the Agent to create a ticket after closing the chat What do you dislike about Freshchat?
AU
Anonymous User
05/27/21
"Very easy to use!"
What do you like best about Freshchat? It's very easy to use. We have never used Freshchat before so for a first-timer, I would say this is very user-friendly. You don't need the guidance of an expert. You can easily access the tool and make some changes. Their customer service agents are very helpful, friendly and knowledgable as well. They always make sure that you get all the assistance you need before ending the chat.
DM
Dennis M
05/25/21
"Freshchat"
What do you like best about Freshchat? I do like whatsapp and how you interact with the client through whatsaap and fb direct message . its is easy and lovely
AA
Alex A
05/25/21
"Freshchat is effective, easy-to0use, and the Customer Support is top-Notch!"
What do you like best about Freshchat? The best part about Freshchat is the many options you have to create specific chat flows in your chat box. You can view the screen of the user you are helping, the customer service is also extremely helpful too, they are willing to walk through anything you need their help with. Just overall the design layout of Freshchat is very welcoming and easy to use, I do not feel intimidated navigating the admin panels etc.
KH
Kelsey H
05/25/21
"Integration is very helpful!"
What do you like best about Freshchat? Integration between FreshDesk and FreshChat has been very helpful for our team! It has been easy to learn, and it's been a fun experience for us to use as well.
GN
Gopi N
05/25/21
"Freshchat is the ideal replacement for real time interaction across globe for customer interaction."
What do you like best about Freshchat? Freshchat is the ideal replacement for real time interaction across globe for customer interaction. What do you dislike about Freshchat?
AU
Anonymous User
05/11/21
"YAY! Freshchat for live chats!"
What do you like best about Freshchat? Freshchat is easy to use and very efficient. What do you dislike about Freshchat?
