9.5
Spot Score
Upgrade your customer service with intelligent messaging.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and multiple communication channels, enabling businesses to provide efficient and personalized support. The platform's innovative features, such as chatbots and real-time ...Read more
Seamless and user-friendly interface for smooth customer interactions.
Easy integration with CRM and other tools.
Real-time chat assistance and omnichannel support.
Comprehensive view of support needs.
Occasional glitches may disrupt the system flow.
Limited marketplace for additional apps and connectors.
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Showing 111-120 out of 630
KC
Khululwa C
07/26/23
"Incredible"
What do you like best about Freshchat? The ability to access and back date queries and manage backlog. The fact that it refreshes so quickly and updates equally as fast. Also the ability to input canned responses for the ease of assisting more effectively.
KC
Khululwa C
07/26/23
"Incredible"
What do you like best about Freshchat? The ability to access and back date queries and manage backlog. The fact that it refreshes so quickly and updates equally as fast. Also the ability to input canned responses for the ease of assisting more effectively.
AR
Abhishek R
07/18/23
"Good Features for Messaging"
What do you like best about Freshchat? It helps smooth interaction with coustomers and the messaging features are really good! What do you dislike about Freshchat?
DT
Devdas T
07/15/23
"senior manager customer success"
What do you like best about Freshchat? Easy to use, user friendly. the reports are amazing and it gives me a compete picture of the ipoerformance at one glance.
AU
Anonymous User
07/15/23
"Director"
What do you like best about Freshchat? Easy to handle and reports anyltics are great What do you dislike about Freshchat?
PL
Pushpalatha L
07/14/23
"Very good app"
What do you like best about Freshchat? It is a user-friendly app and very useful for the customer support team to chat on time with customers. What do you dislike about Freshchat?
SP
Sreejith P
07/14/23
"User friendly and best chat supporting tool"
What do you like best about Freshchat? Realtime support from the team and easy to inter act with the customers and understanding their concerns and queries What do you dislike about Freshchat?
SS
Sarah S
07/14/23
"The overall interaction experience with customer through Freshchat is amazing"
What do you like best about Freshchat? The features are convenient and easy to understand. It have many features which help me to provide timely service to the customer.
AR
Abdul R
07/14/23
"Stress reliefer"
What do you like best about Freshchat? The speed of the freshchart is very impressive it helps to resolve query soon What do you dislike about Freshchat?
AU
Anonymous User
07/14/23
"One of the best platforms I have come across"
What do you like best about Freshchat? Deliversgood value for the price. Happy with the feature set. What do you dislike about Freshchat?
