9.6
Spot Score
Invoicing made easy. Anytime, anywhere.
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Starts from $8/month when monthly
FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic accounting tasks. Its intuitive design, minimal learning curve, and robust features, such as time tracking, expense categorization, and project management, make it a standout ...Read more
Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.
Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.
Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.
Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).
Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.
Invoice customization options are relatively limited, which may not meet specific branding needs.
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HP
Hannah Page
09/05/23
Shaq Ali is great
Shaq Ali is great! His customer service is outstanding and he has made the whole process easy to understand and shown me how to utilise the platform to its full capacity.
E
Eileen
09/05/23
Very helpful team working at…Freshbooks
Very helpful team working at Freshbooks, I was mostly dealing with Shaq who always came back to me promptly with any questions that I had. I would highly recommend them. The accounts programme is user friendly and suits my needs.
HP
Hannah Page
09/05/23
Shaq Ali is great
Shaq Ali is great! His customer service is outstanding and he has made the whole process easy to understand and shown me how to utilise the platform to its full capacity.
E
Eileen
09/05/23
Very helpful team working at…Freshbooks
Very helpful team working at Freshbooks, I was mostly dealing with Shaq who always came back to me promptly with any questions that I had. I would highly recommend them. The accounts programme is user friendly and suits my needs.
IS
Ian Smith
09/04/23
Excellent Support Services
I have been using Freshbooks since April this year as it is provided as a free service via my Barclays Business Banking Account. The system is very easy to use but like all systems there are idiosyncrasies that take time to adjust to. Even though I am a free user I have been given an Account Manager - Connor Graham - who since day 1 with the software has been available to help to overcome user difficulties and to make me aware of value-add services that my subscription provides. Last ...
Read more
IS
Ian Smith
09/04/23
Excellent Support Services
I have been using Freshbooks since April this year as it is provided as a free service via my Barclays Business Banking Account. The system is very easy to use but like all systems there are idiosyncrasies that take time to adjust to. Even though I am a free user I have been given an Account Manager - Connor Graham - who since day 1 with the software has been available to help to overcome user difficulties and to make me aware of value-add services that my subscription provides. Last ...
Read more
M
Michael
09/04/23
Could not have had better customer service thank you so much Shaq
I'd had a really frustrating time with a glitch in being able to log into my account. So glad my call was answered by Shaq as I was about to cancel my subscription due to the frustration but speaking to someone I could end up having a laugh with made my day. Love when I'm able to talk to a lovely person that is happy to take the time not only to help but makes you feel like more than just a customer. Don't ever loose this guy he is an absolute asset to have.
M
Michael
09/04/23
Could not have had better customer service thank you so much Shaq
I'd had a really frustrating time with a glitch in being able to log into my account. So glad my call was answered by Shaq as I was about to cancel my subscription due to the frustration but speaking to someone I could end up having a laugh with made my day. Love when I'm able to talk to a lovely person that is happy to take the time not only to help but makes you feel like more than just a customer. Don't ever loose this guy he is an absolute asset to have.
HM
Hamant Maini
09/02/23
I enjoyed working with Shaq @…
I enjoyed working with Shaq @ Freshworks. He bring enthusiasm and passion to work for his client. I wish him all the best and look forward to his continued support!
HM
Hamant Maini
09/02/23
I enjoyed working with Shaq @…
I enjoyed working with Shaq @ Freshworks. He bring enthusiasm and passion to work for his client. I wish him all the best and look forward to his continued support!
