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Freightos - Freight Management Software

Freightos Reviews in April 2025: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.5

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Freightos Reviews & Ratings

4.5

Very Good

Based on 749 ratings & 735 reviews

Rating Distribution

Excellent

(631)

Very Good

(35)

Good

(8)

Poor

(3)

Terible

(58)

Expert's Review

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 71-80 out of 735

JB

John Blenio

10/10/22

5 out of 5

Great service

Great service. It took all of the logistics work out of my hand. I didn't even know it was called "Logistics." LOL

AG

Andy Guerra-Mondragon

09/06/22

1 out of 5

Essentially only one airline Qatar…

Essentially only one airline Qatar Airways is on here. If you want efficiency and performance go to freight calculator dot com

G

GB

09/04/22

5 out of 5

Excellent service

On time delivery. Excellent customer service. Would recommend 100%

G

GB

09/04/22

5 out of 5

Excellent service

On time delivery. Excellent customer service. Would recommend 100%

AD

Andrew Dewar

09/01/22

1 out of 5

Smashed Pallet, Smashed Reputation

The shipping company had smashed the pallet I shipped using Freightos. Unfortunately, the communication with Freightos was slow and the insurance claim I submitted was declined because it wasn't submitted fast enough. Seems as if it may be a recurring problem they use to get out of insurance claims. Anyways, $5000 desk smashed and the freightos team is no help. Book via a reputable broker, not this disfunctional team.

IA

Inspired Angling

08/28/22

5 out of 5

A great experience

Freightos is a well thought out business with a good user interface and good customer services. I would have no hesitation in recommending Freightos to any business using international freight. Inspired Angling Ltd

IA

Inspired Angling

08/28/22

5 out of 5

A great experience

Freightos is a well thought out business with a good user interface and good customer services. I would have no hesitation in recommending Freightos to any business using international freight. Inspired Angling Ltd

I

Ian

08/19/22

3 out of 5

I feel blindsided by these late charges…

I feel blindsided by these late charges that are coming in. They weren't discussed or brought up while we booked the shipment!

BJ

Barb Johnson

08/09/22

1 out of 5

Incompetence all the way around and…

Incompetence all the way around and there partners are no better!! RUN FAST!!! Incompetence all the way around. They are holding my container hostage. They say that the container was inspected by customs to the amount of 2400.00 I did no know this until the container was here and grounded for 24 hours already. They then said we cant get pickup numbers until the payment for the customs expense clears. The cargo was customs cleard on 7/10/2022 it got here on 8/8/2022 I found out today it ...

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LM

Lou Menger

08/06/22

5 out of 5

The estimator software they have works….

The estimator software they have works well and the quotes stay the same $$$ in reality. Also their logistics works well as a crew to get the jobs done. Their pricing is in the middle.