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Freightos - Freight Management Software

Freightos Reviews in April 2025: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.5

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Freightos Reviews & Ratings

4.5

Very Good

Based on 749 ratings & 735 reviews

Rating Distribution

Excellent

(631)

Very Good

(35)

Good

(8)

Poor

(3)

Terible

(58)

Expert's Review

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 61-70 out of 735

JD

J. Davis

01/04/23

5 out of 5

HIghly recommend this company for your…

HIghly recommend this company for your shipments. This was our first shipment from China to UK and we were definitely nervous about getting the paperwork and processes correct to avoid delays etc. Freightos could not have made this any easier, also the quotes available for our shipment were considerably cheaper than anything we could find elsewhere, and that's without all the extra support that comes with the Freightos platform.

JD

J. Davis

01/04/23

5 out of 5

HIghly recommend this company for your…

HIghly recommend this company for your shipments. This was our first shipment from China to UK and we were definitely nervous about getting the paperwork and processes correct to avoid delays etc. Freightos could not have made this any easier, also the quotes available for our shipment were considerably cheaper than anything we could find elsewhere, and that's without all the extra support that comes with the Freightos platform.

G

GTS

12/27/22

1 out of 5

Horrible..

Horrible... 60 days to delivery. Constantly repeated email messages and slow, uninformed service. NEVER again.

BM

Brittany Maple

12/14/22

4 out of 5

I love how quickly and smoothly I can…

I love how quickly and smoothly I can get pickups for all shipments. Trucking companies are usually in constant communication or any needs. The deduction of one star, is that some locations aren't covered and I have to look elsewhere to book at times.

MK

Matthew Kersey

12/13/22

1 out of 5

They took my money and then lied

The company knew my shipment was from a residence gave me a quote I paid it then they wanted a copy of licenses. I tried to call 8 times during their business hrs no answered. I got a text and I was told the job was sent out I had to call them instead. The worst customer service and honestly just liars. I can’t say it enough do not do business with them, I will be contacting the BBB. Shipping # S221214002079

MB

M B C

11/02/22

5 out of 5

Shipping made simple

Shipping made simple. It cant get easier than this. Communication is great and responses are fast.

MB

M B C

11/02/22

5 out of 5

Shipping made simple

Shipping made simple. It cant get easier than this. Communication is great and responses are fast.

PC

Parts Corp

10/31/22

5 out of 5

Fast and Efficient

Fast efficient process. Complete end to end service made easy.

PC

Parts Corp

10/31/22

5 out of 5

Fast and Efficient

Fast efficient process. Complete end to end service made easy.

JB

John Blenio

10/10/22

5 out of 5

Great service

Great service. It took all of the logistics work out of my hand. I didn't even know it was called "Logistics." LOL