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Freightos - Freight Management Software

Freightos Reviews in April 2025: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.5

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Freightos Reviews & Ratings

4.5

Very Good

Based on 749 ratings & 735 reviews

Rating Distribution

Excellent

(631)

Very Good

(35)

Good

(8)

Poor

(3)

Terible

(58)

Expert's Review

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 31-40 out of 735

F

FAB

02/01/24

5 out of 5

perfect

everything went smooth. very fast and fast communication

S

swrvltdgmail.com

01/15/24

5 out of 5

easy shipping

Date of experience: January 16, 2024

TE

Tom Edwards

12/20/23

5 out of 5

Simple and fast process

The whole process from quote to payment was very easy and fast. I received the exact service that I expected. It might be a little bit more expensive than their competitors but the quality of service is worth the extra money.

C

Chrysa

12/17/23

5 out of 5

Brilliant Review

The platform shares the below benefits: - gives the ability to user to monitor booked shipments in a orderly manner. - connects user and shipping agents, if the second do not email user directly. Platform offers chat window for internal communication and faster coordination - shows various quotes from agents and saves time from asking for quotes directly. Less engagement , we save more time

K

KD

12/04/23

5 out of 5

Freightos is so easy to use and it's…

Freightos is so easy to use and it's wonderful having all shipments in one place. It's great that I can choose the shipper as to which ones cheaper too. You can also use credit card to pay as well which not all shippers can do!

MD

Michele Demitri

12/03/23

5 out of 5

book a shipment and have no worries

i can always be sure that my shipment will arrive in time, all i have to do is book the shipment and provide all info, Freightos takes care of the rest.

JS

Jonathan S

11/30/23

5 out of 5

Highly Recommend (from a user of over 4 years)

I have used Freightos 20 different times this year alone moving everything from small Express packages, to full container loads. The total spend in 2023 was over $90k. In total, in the 4 years I have used them, I have moved 94 shipments totalling $737k. I say all that to say that I am very familiar with the platform, and I also see how some people have had challenges. Freightos is a not a "genie in a bottle". International Freight is complicated and can get wildly expensive (delays etc.) ...

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JP

Jonathan Parry

11/30/23

1 out of 5

Consistently ship slower than promised…

Consistently ship slower than promised on multiple shipments - they don't deliver the shipping route or speed you pay for. It came to a crunch on the SEABAY shipment #S231129003290. Shipment uploaded 11/28/23 with goods ready for pickup and delivery estimated 30-40 days - latest delivery 1/8/23. Now the promise is 1/16/24 and given their track record they will be 7-14 days late on that! We are a small business and are leaving or a tradeshow on 1/16/24 - we will have 60+ orders and a ...

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S

Sam

11/22/23

2 out of 5

Good idea, bug fixes take way too long

The idea of this platform is great but it's so frustrating to use. Every time I open the site on Chrome (the default browser) and click on one of our shipments, it tries to load for a few seconds and then just redirects to the home page. EVERY TIME I have to open it in incognito mode, login, do the 2FA, grab my phone to authenticate the login, and then finally I can use the platform. It takes way too long and has been a bug for almost a year, can't believe they still haven't addressed it.

T

Tyler

10/22/23

5 out of 5

Phenomenal Site + Customer Service

Haven't placed an order yet (will soon), but their website user experience design, helpful information availability, and customer service has been absolutely phenomenal. It's made all the previously overwhelming complexities and decision-making around importing products as a small business so much easier to navigate with confidence.