Freightos Reviews in January 2025: User Ratings, Pros & Cons

5 star

Largest most accessible freight platform online Hundreds of logistics companies to choose from Easily trackable process

Smooth Sailing - First time importing to USA!

Couldn't recommend enough using Freightos. As a first time importer, I was nervous about the whole process - but it was smooth sailing since the beginning. Very clear communication, great platform, from start to finish, everything worked out seamlessly.

A Great Piece of Software

Such an easy platform to use that instantly offers you many options to chose from. Freightos has become an instrumental tool for my business.

I'm a big fan of Freightos…

I'm a big fan of Freightos and have now used them for around 30 shipments. Its kind of like Booking.com for freight. I have a few trusted forwarders who I always look out for, but I know I am always getting the most competitive quotes and I love that. So it allows me to shop around while keeping the workflow the same for each shipment regardless of who we use. This makes it easier to keep track and also be familiar with, so anyone in the team can organise the booking.

FreightOS has been our trusted partner…

FreightOS has been our trusted partner with sourcing shipments for 5+ years. Can't go wrong using them. They take the pain out of shipping.

I have over 24 shipments with…

I have over 24 shipments with Freightos. I ship FCL and have had 2 VERY BAD companies used on Freightos, Seabay International and Freight Right. Both companies are not monitored and are allowed to overcharge, charge excess post-delivery up charges and rip off customers. Both companies are horrible unethical freight forwarders doing business on Freightos. Freightos allow them to overcharge after delivery when those companies are the ones in control of the contracted delivery companies, they ...

Website is not fit for use

Please, work on your website. I have been trying to login on my account and the system does not recognize my password. I requested a "forgot password" in case I made a mistake, but the system does not update the new password, it does not recognize my google neither LinkedIn account. It is very frustrating logging in. I have to try somewhere else

Makes business logistics easier!

My go to for overseas shipments both ocean and airfreight. I have been using Freightos for 3yrs now and I haven’t had any problems shipping from the US to Africa. Makes business logistics easier!

Dumbest website of the planet -- and the worst company too!

Dumbest website on planet -- and the worst setup you can possibly encounter. No phone service -- NO chat service -- you enter information on the website and it does NOTHING -- NOTHING -- what a joke

Great experience

Freightos is awesome. They make booking shipments easy, and most of the forwarders are really good. Usually shipments arrive on time or close to it.