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Freightos - Freight Management Software

Freightos Reviews in April 2025: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.5

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Freightos Reviews & Ratings

4.5

Very Good

Based on 749 ratings & 735 reviews

Rating Distribution

Excellent

(631)

Very Good

(35)

Good

(8)

Poor

(3)

Terible

(58)

Expert's Review

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 201-210 out of 735

SE

Steve Emo

06/28/21

1 out of 5

they allowed shipper to surcharge me at…

they allowed shipper to surcharge me at last minute of over 30%. I paid 3 week inadvance, good were ready ahead of time. The same shipper while charging me extra, freightos were allowing them to quote on freightos website for the same days same spec and amount less than I originally paid. even though they want 30% more could not confirm space at that time.

EA

Euro antiques

06/26/21

5 out of 5

Easy to use website

Easy to use website. Good continuous updates.

J

Jerry

06/24/21

5 out of 5

Great Service

Great Service! Clear Procedures!

EB

Elis Braga

06/17/21

5 out of 5

Visibility & Reliability

I have worked with several forwarders on Freightos platform and it's been always a good experience. Freightos platform sets apart from others especially because I have visibility of all my shipment in the same place on every step of the way. I highly recommend Freightos!

R

rareform

06/17/21

3 out of 5

The service was efficient and hassle free

The service was efficient and without much hassle. I think there could be even more transparency with fees. For example there's no way to know the forwarding fees that occur in the country of export between supplier and carrier to the port of origin. Overall the service was good but I'd hope these things can be clarified at an even earlier stage as they don't appear in the quote.

Y

Yoon

06/16/21

5 out of 5

It was very convenient from the…

It was very convenient from the beginning to end. I could save lots of time to find the freight forwarder. Everything was smooth and my goods are delivered safely. My next shipment will be definitely through Freightos again.

R

Revillo

06/15/21

5 out of 5

Freightos is great easy to search for…

Freightos is great easy to search for shipping with multiple vendors to choose from

T

testyourdesign

06/15/21

5 out of 5

Excellent service and best…

Excellent service and best communications of any overseas transportation company. Shipment arrived earlier than expected and everything was in great shape. 👍

T

testyourdesign

06/15/21

5 out of 5

Excellent service and best…

Excellent service and best communications of any overseas transportation company. Shipment arrived earlier than expected and everything was in great shape. 👍

T

tonyblair

06/14/21

5 out of 5

on time no problems

Date of experience: June 15, 2021