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Freightos - Freight Management Software

Freightos Reviews in April 2025: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.5

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Freightos Reviews & Ratings

4.5

Very Good

Based on 749 ratings & 735 reviews

Rating Distribution

Excellent

(631)

Very Good

(35)

Good

(8)

Poor

(3)

Terible

(58)

Expert's Review

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 161-170 out of 735

K

Kris

09/22/21

5 out of 5

The service I received through…

The service I received through Freightos was excellent. They kept me informed and was on top of all communication between myself and the forwarder I selected. Highly recommend using their services.

JD

Jane Durez

09/22/21

1 out of 5

This is a pure scam of a service

This is a pure scam of a service. We decided to hire a forwarder through the Freightos platform for a delivery from China. The forward doesn't communicate at all, and has been telling us for 3 weeks that they would delivery the goods "tomorrow". They never deliver, and they keep on adding "storage fees" without any reason. We're now at 1173 USD of additional "storage fees". They purposely hold onto deliveries for weeks just to be able to increase storage fees. This is a pure scam!!!

R

Russ

09/20/21

1 out of 5

Do not use this service

Do not use this service. They will take your money and turn you over to a fly by night freight forwarder who will not ship your material and ask for more money. You will get a late shipment at best and for more money than advertised. Also they delay any credits for months using excuses to not send your money back. Worst experience ever!!!!!

R

Robert

09/17/21

5 out of 5

Very satisfied

Very satisfied! They solved all our shipping issues!

A

adnan

09/16/21

5 out of 5

Very easy to use and find the best…delivery options

Very easy to use and find the best option for my shipment.

B

Brett

09/14/21

5 out of 5

Excellent service

Excellent service, smooth operation and I received my shipment of 12 boxes to Canada without any hassle. Will definitely use again. Edit: choosing the right freight forwarder is also important, not just going with the cheapest. I went with Seabay which was not the cheapest quote but everything went extremely smoothly so I’m happy I paid the extra!

J

johna

09/14/21

5 out of 5

Outstanding service

Outstanding service, excellent communication and they do live up to their slogan - 'FREIGHT THAT JUST WORKS' it does.

GH

Gordon Hui Project Thrive YYZ

09/14/21

5 out of 5

Shipping Oversees

Shipped quickly and effectively with helpful tracking information

K

ken

09/12/21

5 out of 5

Wonderful experience

This was my first experience shipping a large amount of goods from China to the US and Freightos made it easy.

B

Brett

09/12/21

5 out of 5

Easy to use and it's just amazing you…

Easy to use and it's just amazing you can go online and ship freight from China to US with minimal effort and issues.