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Freightos - Freight Management Software

Freightos Reviews in April 2025: User Ratings, Pros & Cons

Streamlining global trade, one click at a time.

4.5

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Freightos Reviews & Ratings

4.5

Very Good

Based on 749 ratings & 735 reviews

Rating Distribution

Excellent

(631)

Very Good

(35)

Good

(8)

Poor

(3)

Terible

(58)

Expert's Review

Freightos has garnered an impressive array of positive feedback over the past year, with users consistently praising its transparency, ease of use, and reasonable pricing. Customers highlight the platform's smooth processes, regular updates, and quick delivery times, which significantly enhance their shipping experiences. The availability of real-time ...Read more

Freightos pros and cons

  • Transparent and easy to use platform for shipping logistics.

  • Outstanding communication and honest pricing, ensuring customer satisfaction.

  • Excellent customer service with fast delivery and regular updates.

  • Intuitive interface and simple process make it easy for both new and experienced users.

  • Inconsistent delivery times, with some shipments arriving later than promised.

  • Technical issues on the website, such as redirecting errors and login difficulties, affecting user experience.

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Showing 131-140 out of 735

C

Chris

12/20/21

1 out of 5

This is the worst company you can…

This is the worst company you can contact about your shipping needs. The support they provide is a joke. I would love to give them minus 5 stars if I could. China shipper try to overcharge us . Shipper try to charge us over $700 for 4 empty pallets that cargo was placed on! I contacted frightos support and provide all clear proof but they didn't even check or read details. They just copy and paste responds and try to charge us without any help! . This company is fraud. I will contact BBB, ...

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D

Dan

12/19/21

5 out of 5

Excellent to work with

Excellent to work with! Super easy.

SI

Steve in Mission Viejo

12/16/21

5 out of 5

Great Service

Good Sean’s friendly people.

A

andrew

12/14/21

5 out of 5

I was a new customer

I was a new customer. They made everything easy on me. Communication was also very good.

JB

Jay Bernzweig

12/09/21

5 out of 5

Great service

Great service, great communication.

SS

Samet S

12/08/21

5 out of 5

Perfect experience!

I had solved all my international trade problem with Freightos. They have a perfect system. Prices are competitive. I strongly recommend it.

MB

Matt B

12/06/21

5 out of 5

Freightos Experience

Freightos made the entire process of setting up my shipment extremely simple. I felt I got the best price for what I needed, and their platform allowed me to stay in touch with the shipper every step of the way. I would highly recommend!

TI

Tom in Florida

12/05/21

5 out of 5

This is our third shipment using…

This is our third shipment using Freightos. Once again, especially as a new importer, Freightos helped make the experience easy and transparent. We will be back!

RH

Rick Harris

12/04/21

5 out of 5

This was my first time shipping a large…

This was my first time shipping a large item from China, and the Freightos platform was invaluable for connecting me with a good shipper and customs broker at the best price possible. The shipment arrived in perfect condition, and without any hassles at US Customs. Freightos really worked out for me.

K

KennyM

11/21/21

4 out of 5

Good service from start to finish

Good service from start to finish, unfortunately extra costs incurred at end of process