8.3
Spot Score
Boost team productivity, conquer your goals.
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Starts from $35/User/Month when Billed Yearly
FreeAgent CRM has garnered consistent praise for its flexibility, ease of use, and excellent customer support, making it an increasingly popular choice among businesses. Its standout feature is its high level of customization, which allows users to tailor the platform to their unique needs without requiring technical expertise. Many users commend its intuitive ...Read more
Highly customizable platform, enabling users to adapt it to diverse needs without requiring coding expertise.
Exceptional customer service, with quick response times and proactive support from the team.
Intuitive and easy to use, making it accessible even for non-technically inclined users.
Mobile compatibility ensures sales reps and users can work on the go efficiently.
Slight learning curve due to extensive customization and feature-rich interface for new users.
Occasional glitches, such as issues with email syncing and automation inconsistencies.
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Showing 31-40 out of 43
SG
Shannon G
07/27/21
"Excellent CRM Software"
What do you like best about FreeAgent CRM? The way FreeAgentCRM is able to show everyone my emails, it makes my job easier when I dont have to convey the same information twice. Its a great way to keep our team connected with each other as well as our clients. We use the customer notes to help guide our conversations. Sometimes it helps to know if someone is a mom or a fan of field hockey. It makes it easy to start conversations with customers, other than the business talk. What do you ...
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PM
Paul M
07/27/21
"FreeAgent CRM is intuitive, flexible, and powerful"
What do you like best about FreeAgent CRM? Very easy to configure, very easy to use. Has everything you need in a powerful CRM and you can be up and running very quickly. What do you dislike about FreeAgent CRM? I haven't found any negatives yet. Perhaps others have requirements that it doesn't meet, but it does everything I want in a CRM. What problems is FreeAgent CRM solving and how is that benefiting you? Managing a sales pipeline and multiple sales reps. The flexible reporting allows ...
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CW
Charlie W
07/27/21
"Charlie Wolter with Treetop Enterprises"
What do you like best about FreeAgent CRM? I like the board view and the ability to create views for speed to get to orders quickly. Customer service has always been excellent , I love the chat feature that I can use and still keep working when issues arise. What do you dislike about FreeAgent CRM? It sounds a little silly but I would like to see more colors and a way to bold and color certain items on the board View. I have the customer name mane in bold and company name in read which ...
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AU
Anonymous User
07/27/21
"FreeAgent is a nice piece of software that is always evolving and trying to get more out of your CRM"
What do you like best about FreeAgent CRM? The CSRs were always pretty helpful and responsive to any and all questions - from the actual program itself; I did like the 'activity' wall to track every time there was a touch point with a client. What do you dislike about FreeAgent CRM? I did not love how my outlook email kept unsyncing, resulting in a few emails being missed from carrying over to the CRM. I also did not like the inability to pull the emails/attachments out of the CRM back to ...
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RM
Rachel M
07/27/21
"Robust software"
What do you like best about FreeAgent CRM? Customization ability, calling clients, and email templates. Love that I can copy and paste screenshots onto a timeline. What do you dislike about FreeAgent CRM? Call connectivity can be an issue, but I think that has more to do with my service provider. What problems is FreeAgent CRM solving and how is that benefiting you? Tracking client contacts. I love that I can blacklist my email so that private company emails are not on display. I also can ...
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MK
Marc K
07/27/21
"FreeAgent CRM - by far the best CRM. | Great & Simple Customization. | Excellent to Manage Business."
What do you like best about FreeAgent CRM? FreeAgent CRM's software is outstanding in terms of customization, service, interface, simplicity and elegance. The entire user experience, if rated on a scale of 1 to 10, is 10+ while I would rank Salesforce a 1, having seen Salesforce performing in the past. Salesforce is a sales-focused company with an extremely frustrating user experience vs. FreeAgent CRM being a true CRM company. It is like using a new generation Apple iPhone vs. a mobile ...
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AU
Anonymous User
07/27/21
"CRM Free Agent"
What do you like best about FreeAgent CRM? Ease of navigation along with the ability to set upcoming tasks. What do you dislike about FreeAgent CRM? Not much to dislike as it is a very fleshed out CRM. What problems is FreeAgent CRM solving and how is that benefiting you? The ability to organize my day especially when my customers got over 50.
AU
Anonymous User
07/27/21
"Very customizable"
What do you like best about FreeAgent CRM? The system is very customizable. Our company was able to set it up for all areas of our company so it will work for everyone. What do you dislike about FreeAgent CRM? No issues so far. It is easy to understand. What problems is FreeAgent CRM solving and how is that benefiting you? No issues so far.
AU
Anonymous User
07/27/21
"User friendly, Mobile friendly"
What do you like best about FreeAgent CRM? The fact that the mobile compatibility is so effective to access info and add clients and contacts on the go. What do you dislike about FreeAgent CRM? Some glitches over the time we have had the program, occasional issues with Outlook syncing. Frequent upgrades have helped with any concerns we have HD though. What problems is FreeAgent CRM solving and how is that benefiting you? Better tracking of both client information but also sales process ...
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AU
Anonymous User
07/27/21
"Easy to use and very thorough."
What do you like best about FreeAgent CRM? It's super intuitive and highly customizable. Everything is easy to find. What do you dislike about FreeAgent CRM? Nothing. We were using a different CRM and switched to Free Agent to fix our past problems. What problems is FreeAgent CRM solving and how is that benefiting you? Full visibility into what's going on inside the team.
