FreeAgent CRM Reviews in April 2025: User Ratings, Pros & Cons

"Easy CRM software"

What do you like best about FreeAgent CRM? the things I like best about freeagent CRM include its organization, fli=exibility and visibiity. it has improved my overall CRM cycles and time to closure - its been good in that sense What do you dislike about FreeAgent CRM? I could nt think of anything remiss in freeagent CRM -- maybe they can offer more custom options for small to medium sized enterprises -- I think that would up the game a lot What problems is FreeAgent CRM solving and how is ...

"FreeAgent - The Flexible CRM"

What do you like best about FreeAgent CRM? The flexibility of the CRM is incredibly useful. Being able to change the layouts of each group to best suite our needs is really useful. They are also really quick to respond to any issues, and are updating the platform regularly What do you dislike about FreeAgent CRM? While I love the task system in the CRM, it would be nice if it was a little more in your face. A daily email indicating what tasks you have assigned would be great! What problems ...

"New CRM software for cutting edge life sciences company"

What do you like best about FreeAgent CRM? Customizable, easy to use and learn the basics with potential to add a lot more later. They show you how and where you can access and control all aspects of the setup What do you dislike about FreeAgent CRM? With its very customizable nature, it does take some time to set things up. Its not an instant plug and play, but you get a lot more value for your time setting things up What problems is FreeAgent CRM solving and how is that benefiting ...

"Best Crm Software"

What do you like best about FreeAgent CRM? It is easy to use, manage all the leads and churn them also What do you dislike about FreeAgent CRM? nothing to dislike about it, great software What problems is FreeAgent CRM solving and how is that benefiting you? Manage all the leads and easy to find them and work on them, also we can add task

"Most Robust and Customer Service oriented CRM Platform I have ever used."

What do you like best about FreeAgent CRM? There are two things. First: their customer service is bar-none, the best i have ever seen. They have a chat option that allows you to get answers within 5 minutes if not sooner. Second: the system so so robust you can work operations, payments and sales seemlessly together. What do you dislike about FreeAgent CRM? Though their cost is a bit high, it is well worth the money and they will work with you for the best pricepoint that works for them and ...

"Call me for a reference this blows away Pipe Drive, Hub Spot and Sales in price service and tech!"

What do you like best about FreeAgent CRM? Easy to use and great customer service thank you What do you dislike about FreeAgent CRM? training schedule was a little longer then I wanted but in the end it made sense to take a little extra time to do it right! Recommendations to others considering FreeAgent CRM: yes What problems is FreeAgent CRM solving and how is that benefiting you? Better KPI's and easy for me to report to C-suite in real time the pipeline and better OKR management

"Great Service, Customizable Platform, Super Affordable!"

What do you like best about FreeAgent CRM? The platform is really is to customize. No coding experience is necessary. The team is very responsive and provides suggestions and best practices to help your business achieve its objectives. What do you dislike about FreeAgent CRM? I've been using the platform since 2017. In the first year or two there were a lot of changes via new developments and when you learned how to do something you often had to relearn. But that has not been issue the last ...

"Highly Recommend Freeagent"

What do you like best about FreeAgent CRM? Customer Service is outstanding, and the developers listen to my needs and, within hours, have made the necessary updates needed to make things work. My niche is a hard nut to crack because there are so many variables. However, Freeagent stepped into this and together, we have devised a system that flows very well and does what I need. I cannot say enough good things about them. What do you dislike about FreeAgent CRM? No-fault of Freeagent, but I ...

"Top notch CRM with terrific implementation and support team"

What do you like best about FreeAgent CRM? The customization of the CRM is impressive. The implementation team was able to accommodate all of our requests and provide the training necessary for our team. What do you dislike about FreeAgent CRM? The only issue is the process for making modifications to the database. We uploaded a large list of contacts that required some work to clean up. The service team helped us every step of the way. Recommendations to others considering FreeAgent ...

"Taking business to the next level"

What do you like best about FreeAgent CRM? Functionality and organized software that enables companies to make strides in bringing in new business. What do you dislike about FreeAgent CRM? Bit of a learning curve that most will take a few attempts to master. Once that is complete it will come as second nature like google. What problems is FreeAgent CRM solving and how is that benefiting you? logging in has been tough. Tracking contacts that are potential hot leads better then excel and ...