FourKites Reviews in January 2025: User Ratings, Pros & Cons

"Positive experience"

What do you like best about FourKites? Fourkites is one of the best real-time visibility platforms out there. It's easy to use and you can access the knowledge base and learning modules where you can expand your knowledge on how the platform works in detail. The support team has always been very helpful and quick in replying and solving any issues. What do you dislike about FourKites? I don't think there are any downsides to using this platform. Maybe the knowledge base should be advertised ...

"FourKites - Shipment Visibility at its finest"

What do you like best about FourKites? While FourKites has a best of breed product that all shippers could benefit, the implementation journey and continuing support model is world class! This hands down was the easiest software implementation I have ever been a part of. Furthermore, the Customer Support model after implementation is outstanding. The company’s dedication of constant product improvement is impressive. What do you dislike about FourKites? What ever you dislike at the moment ...

"Best Tracking Service"

What do you like best about FourKites? I like to use Four Kites to track all of my customer's shipments. I like how easy it is to use and how it seamlessly integrates with our TMS software. Way better than others on the market. What do you dislike about FourKites? Honestly, I don't really have any issues with Four Kites. I wish we could track shipments without the driver installing an app on their smartphones, but that would probably not be legal. Haha. Recommendations to others considering ...

"Software has a ton of great features!"

What do you like best about FourKites? I really like the ease of GEO fencing and all the filtering features. It really helps when delegating different duties to the team. The reporting function could be a bit quicker but I do love all the column features it has available. This is just at a glance from having just learned the system but it seems to have almost all the features I would expect one to have. What do you dislike about FourKites? Not being able to black out certain times during ...

"Impressed from the start"

What do you like best about FourKites? Real time updates on orders has cut down the back and forth with customers on info sharing. Also, it allows companies to be proactive What do you dislike about FourKites? Honestly, I can't think of anything I dislike Recommendations to others considering FourKites: This may be the solution you need if you need to quickly find trucks and also historical to discuss fees that were charged to your company What problems is FourKites solving and how is that ...

"FourKites has mad it so easy to schedule loads. Saving me time and creating less stress"

What do you like best about FourKites? How easy it is to navigate and how quick it is to get a load scheduled What do you dislike about FourKites? I don't have anything I dislike about fourkites What problems is FourKites solving and how is that benefiting you? Fourkites solve miscommunication problems and the wait time it take to schedule loads

"FourKites Insights"

What do you like best about FourKites? The user friendly navigation of the site. The innovation to constantly make updates and utilization of user feedback to improve the experience What do you dislike about FourKites? Overall there isn't much issues that i have with the four kites system What problems is FourKites solving and how is that benefiting you? I am utilizing four kites to improve the levels of interaction between my carriers and my dc's

"Good Follow-in"

What do you like best about FourKites? Have access to tracking the information updated. All the detail that we can find in any module, specially, we have the information that the final customer ask for us. What do you dislike about FourKites? A lot of screens that makes a little bit confusing, maybe some tiles in a dashboard more minimalist, could help but generally all the information is great and sustancial Recommendations to others considering FourKites: Actually, just be open to ...

"Love the program"

What do you like best about FourKites? Easily tracking the trucks to update Distribution Centers What do you dislike about FourKites? Sometimes loads will not show up, i will have to reload the page. What problems is FourKites solving and how is that benefiting you? When DC managers ask the ETA of trucks or where the truck is to the DC, I can let the DC managers know where the truck is. I can also let the managers know ahead of time that the truck is on site for dropoff.

"Observers opinion"

What do you like best about FourKites? The flexibility of the platform to meet multiple customers' needs along with the high level of customer service from the staff. What do you dislike about FourKites? No specific items that we dislike. Time to implement customizations could be faster. What problems is FourKites solving and how is that benefiting you? Real time tracking of automotive JIT deliveries. Having immediate updates at has been very beneficial.