FourKites Reviews in January 2025: User Ratings, Pros & Cons

"FourKites Big on Ideas, Low on Customer Service"

What do you like best about FourKites? I like that FourKites is big on ideas and hype. Sometimes the ideas are bigger than the capabilities, though and follow through is an issue. What do you dislike about FourKites? I really dislike the customer service provided by FourKites. When you ask a question or want to know more information about what is required you a referred to the customer answer portal rather than getting the information that you need. I don't have the time to look up the ...

"FourKites Big on Ideas, Low on Customer Service"

What do you like best about FourKites? I like that FourKites is big on ideas and hype. Sometimes the ideas are bigger than the capabilities, though and follow through is an issue. What do you dislike about FourKites? I really dislike the customer service provided by FourKites. When you ask a question or want to know more information about what is required you a referred to the customer answer portal rather than getting the information that you need. I don't have the time to look up the ...

"Track your shipments and stay informed about them at all times"

What do you like best about FourKites? The satisfaction of knowing that my goods are being transported safely, as I can track their whereabouts using FourKites. In addition, the software license is free and the customer can track the movements of the goods. It gives us all the information we need to track the logistics of goods and supplies to their final destination. We have been able to use its tools to represent and read the data understandably and accurately once we have customized the ...

"Valuable tool for Transport Visibility"

What do you like best about FourKites? Ability to track shipments globally across multiple modes of transport and have the functionality to share close to real-time shipment information with others What do you dislike about FourKites? Transparency during implementation - Fourkites need to improve their partner relationship and professional services - become more proactive than reactive. What problems is FourKites solving and how is that benefiting you? Allowing us as an organisation to ...

"Useful"

What do you like best about FourKites? It gets real-life updates about where the drivers are. Easy to track and useful when you want to know specific times of arrival. What do you dislike about FourKites? Sometimes drivers have difficulties downloading the app. Recommendations to others considering FourKites: Make sure to know how it works so you can take advantage of all the facilities the website gives you What problems is FourKites solving and how is that benefiting you? Tracking trucks, ...

"Executive Account Manager"

What do you like best about FourKites? The most helpful this is FourKites updates our customers TMS system. What do you dislike about FourKites? The integration with Aljex if you do not put loaded or unloaded times fourkites does not update the customers TMS system What problems is FourKites solving and how is that benefiting you? Fourkites is solving/benefiting by updating our customers and updating there TMS.

"Transportation Intern Review"

What do you like best about FourKites? As a Transportation Intern, I was introduced to FourKites and have been fascinated by the program. Having previous experience in the transportation industry, I appreciate the visibility that FourKites provides. It was a rather easy software to navigate and learn- I started my internship 2 weeks ago and am already certified. I am looking forward to advancing my use of the system throughout my daily tasks. What do you dislike about FourKites? Most ...

"An Asset Every Company Needs"

What do you like best about FourKites? One of the things that stood out about FourKites to me is their filtering ability. You can filter your data by any number of criteria to narrow down your results to where they will benefit you most. What do you dislike about FourKites? There are not many things regarding FourKites that I don't like. However, some of the menus throughout the software can be more difficult to navigate than others. I'm sure this would change after I sat down and got more ...

"Visibility Journey"

What do you like best about FourKites? The ability to see real-time updates with your shipment. What do you dislike about FourKites? I need to familiarize myself with the website to get used to it. The training provides good training though. What problems is FourKites solving and how is that benefiting you? The possible problem of getting the shipment delayed fou our customers. I discover that FourKites can prevent this delay from happening.

"Viz Partner"

What do you like best about FourKites? Engaged with our company and willing to always help with our projects What do you dislike about FourKites? Support reply times have dropped off. Please address What problems is FourKites solving and how is that benefiting you? Servicing our client's needs