FourKites Reviews in April 2025: User Ratings, Pros & Cons

"Awesome Service!"

What do you like best about FourKites? The FourKites team is great at solving problems quickly. They are very hands-on and willing to assist in any way possible to make sure our shipments are tracking as best as possible. This allows us to provide the transparency and visibility that our Customers love. Raphael Gunn has been extraordinarily helpful in assisting in our quarterly Lunch & Learn to help all employees learn the tips & tricks of FourKite utilization as well as answer any ...

"Real time visibility"

What do you like best about FourKites? I like the fact you can see the progress of the shipment from start to finish. Also, you can keep tabs and provide real time updates. It alerts you weather, traffic and other conditions in the area. You have the ability to pull reports and look at daily metrics What do you dislike about FourKites? There's nothing I really dislike so far. I'm utilizing these tools to the best of my advantage and working with the carriers continuously. What problems is ...

"Visibility on our Truck loads has never been better"

What do you like best about FourKites? The ease of using the platform and the reports to monitor compliance with tracking and the tracking consistency. What do you dislike about FourKites? If I had to pick something it would be the "going live" turnaround time from once we bring the Carrier to Four Kites. Overall very satisfied. What problems is FourKites solving and how is that benefiting you? More visibility for our customers and dispatch team. Eliminated phone calls to the carriers and ...

"FourKites is a helpful tool for load tracking"

What do you like best about FourKites? I like to be able to locate the load and see if it has actually arrived or departed at my warehouse. It helps our warehouses keep track of the loads and helps us hold carriers accountable. What do you dislike about FourKites? Depending on how accurate the geofence is to our site (which I know we create), carriers can sit there and we think they have arrived but they actually have not checked in. They may be parked on the side of the road in the ...

"My go to for anything transportation related"

What do you like best about FourKites? I like the track load function best!!!!! What do you dislike about FourKites? GPS fence is off, shows that trucks are onsite when they are physically not. Throws us off What problems is FourKites solving and how is that benefiting you? When we are looking for eta or whereabouts on a load Fourkites helps us get live updates very fast.

"My go to for anything transportation related"

What do you like best about FourKites? I like the track load function best!!!!! What do you dislike about FourKites? GPS fence is off, shows that trucks are onsite when they are physically not. Throws us off What problems is FourKites solving and how is that benefiting you? When we are looking for eta or whereabouts on a load Fourkites helps us get live updates very fast.

"FourKites is a great partner"

What do you like best about FourKites? FourKites has taken a vested interest in our business and we feel like our CSM, Connie, is a part of our team. What do you dislike about FourKites? I would like to see carrier onboarding proceed at a quicker pace. I realize there are many factors beyond the control of FourKites that cause carrier onboarding to take longer than expected. Recommendations to others considering FourKites: FourKites is a great solution. We reviewed a number of potential ...

"Ingersoll Rand Supply Chain Visibility Launch"

What do you like best about FourKites? Strong knowledge base and support. Great team members who are technically proficient. What do you dislike about FourKites? Initially, too many meetings. we've been able to combine/reduce these meetings to prevent overlap and redundancy. Recommendations to others considering FourKites: Outstanding product and excellent support. What problems is FourKites solving and how is that benefiting you? Carrier visibility for outbound shipments. Benefits: close ...

"FourKites has changed the way we track shipments."

What do you like best about FourKites? Easy to search for specific loads, customers, carriers, etc. Provides an easy snapshot of which carriers are doing well and which carriers have room for improvement. It's great for our customer service and sales folks out in the field as well as we're able to keep them informed on the location of their products in real time. This has led to better relationships and collaboration with our end users, which has increased customer satisfaction and improved ...

"Top-Notch Tracking"

What do you like best about FourKites? There is no more guessing on when the truck is going to arrive. The visibility provides great benefits to a multitude of parties. What do you dislike about FourKites? I cannot think of anything I dislike at this time. The more I use FourKites, I am sure there will be opportunities presented. What problems is FourKites solving and how is that benefiting you? Email traffic is significantly reduced and answers to questions are addressed before even being ...