FourKites Reviews in April 2025: User Ratings, Pros & Cons

"Visibility Integrator"

What do you like best about FourKites? FourKites is committed with customer success, and very willing to collaborate on changes and enhancements needed. They have a solid knowledge and experience with different carriers' TMS and ELD integrations. What do you dislike about FourKites? I wish carrier onboarding could have a faster turnaround time. Also, technical support team sometimes can take too much time to rootcause and/or solve issues. What problems is FourKites solving and how is that ...

"Visibility Integrator"

What do you like best about FourKites? FourKites is committed with customer success, and very willing to collaborate on changes and enhancements needed. They have a solid knowledge and experience with different carriers' TMS and ELD integrations. What do you dislike about FourKites? I wish carrier onboarding could have a faster turnaround time. Also, technical support team sometimes can take too much time to rootcause and/or solve issues. What problems is FourKites solving and how is that ...

"Good Data Gives Good Results"

What do you like best about FourKites? The bells and whistles are nice - good dashboard features What do you dislike about FourKites? That we lose visibility to our brokered loads, we can't easily pull information out of the tool, and early/ontime/late buckets are not flexible based on business needs - just one setting is currently available. What problems is FourKites solving and how is that benefiting you? Furthering the expansion of use and insight learning via the tool.

"a slow start but rolling now"

What do you like best about FourKites? real time tracking for our freight, following drivers routes that are taken What do you dislike about FourKites? all of our broker carriers do not track well What problems is FourKites solving and how is that benefiting you? notifying customers/warehouses of any delays

"Good Data Gives Good Results"

What do you like best about FourKites? The bells and whistles are nice - good dashboard features What do you dislike about FourKites? That we lose visibility to our brokered loads, we can't easily pull information out of the tool, and early/ontime/late buckets are not flexible based on business needs - just one setting is currently available. What problems is FourKites solving and how is that benefiting you? Furthering the expansion of use and insight learning via the tool.

"a slow start but rolling now"

What do you like best about FourKites? real time tracking for our freight, following drivers routes that are taken What do you dislike about FourKites? all of our broker carriers do not track well What problems is FourKites solving and how is that benefiting you? notifying customers/warehouses of any delays

"Working with 4Kites is great. They provide visibility to an industry that desperately needs it."

What do you like best about FourKites? Their customer service and willingness to help our business succeed in any way possible. What do you dislike about FourKites? Carrier onboarding process is difficult but I wouldn't say that has anything to do with 4Kites. Carriers are still not as receptive to the process as they should but that's a carrier by carrier issue. Recommendations to others considering FourKites: If you need freight visibility this is the company to work with. They are ...

"Four Kites Review"

What do you like best about FourKites? I really like the fact that you can see when a load is entering detention. I think that is a more accurate time stamp versus the times carriers can sometimes give us. it also helps us stay on top of these instances so we can notify our customers. What do you dislike about FourKites? Carriers are resistant based on the time it takes to set up. What problems is FourKites solving and how is that benefiting you? To repeat my prev answer, the major issue is ...

"FourKites has a great platform for checking over the road shipments"

What do you like best about FourKites? The support that we receive from the team is excellent. They have a quick response and help answer any questions that we have. What do you dislike about FourKites? Carrier compliance would be the only negative about the platform. A portion of the tracking still relays on carrier involvement. Recommendations to others considering FourKites: I would encourage others to focus on carrier compliance of the software and provide a contact / agreement with ...

"Solid Performance "

What do you like best about FourKites? The ability to understand the status and location of a trailer at any point in time is an absolute game changer. Before Trans and warehousing would point fingers at each other stating the truck is there or not there but now we just pull in 4Kites data and there is no debate. What do you dislike about FourKites? Sometimes trucks don't send pings (Internal Issue), which doesn’t allow us to fully utilize the tool. The website itself is definitely easy to ...