FourKites Reviews in April 2025: User Ratings, Pros & Cons

"Quick Load Status Summary"

What do you like best about FourKites? Able to quickly get an idea of the location status of a load. Works great when I just need a general idea of on time delivery status to our customers. What do you dislike about FourKites? Sometimes the locations of trucks aren't 100% up to date which leads to us still having to contact the carrier for an accurate report. Recommendations to others considering FourKites: Be patient when first learning the system and ask a lot of questions. This is a ...

"Quick Load Status Summary"

What do you like best about FourKites? Able to quickly get an idea of the location status of a load. Works great when I just need a general idea of on time delivery status to our customers. What do you dislike about FourKites? Sometimes the locations of trucks aren't 100% up to date which leads to us still having to contact the carrier for an accurate report. Recommendations to others considering FourKites: Be patient when first learning the system and ask a lot of questions. This is a ...

"Access to Real Time Tracking"

What do you like best about FourKites? The most beneficial aspect for me is being able to have accurate tracking information to provide to my customers. I do not have to worry about a dispatcher or drivers providing bad information because that is eliminated from the equation. What do you dislike about FourKites? Having to rely on the driver to accept app-less tracking or download the app in order to get the tracking activated. I realize that this is the nature of the beast but it'still is ...

"Good leadership from our CSM Connie and assistance from others at FourKites"

What do you like best about FourKites? Honestly, coming into transportation I did not have a knowledge of best practices in tracking/tracing loads. Connie certainly helped me get onboarded into FourKites and has certainly helped mold Michaels into FourKites users. What do you dislike about FourKites? Sometimes the support team takes a while for responses of any issues-but its understandable. What problems is FourKites solving and how is that benefiting you? Tracking shipments for our ...

"Amazing Tracking Software!"

What do you like best about FourKites? Fourkites is honestly the best tracking software out there, at any time I can log in and see exactly where my freight is, what weather or traffic obstacles they are approaching or if they are even moving. If you are on the fence about it, just get it you wont regret it. It is also matched with an amazing team that will help you with any obstacles you are facing. You could regret getting this software! What do you dislike about FourKites? There isn't ...

"TRACKING LOADS"

What do you like best about FourKites? I can see clearly how long it will take to reach the destination store. What do you dislike about FourKites? I think it is great tracking tool to avoid the late delivery to the destined store and track the reasons as well. Recommendations to others considering FourKites: It is excellent tracking tool. What problems is FourKites solving and how is that benefiting you? It solves a lot of problems on my end such as the reasons of late as an evident ...

"I can see everything"

What do you like best about FourKites? The App is great the website is easy and intuitive. Now I can see all my carriers on one system and my dock will be able to plan their day so much better. What do you dislike about FourKites? Not much...The tracking is robust and is easy What problems is FourKites solving and how is that benefiting you? Yet to roll out still testing

"Easy to Use"

What do you like best about FourKites? Very user friendly interface. Provides valuable information to our customers but has also been very valuable to us in helping detect potential late deliveries in advance of driver self notifying. Great customer service from 4kites when issues have arose. We are a small company and their team went above and beyond to help us create an efficient process to integrate on dispatch software data into their platform for our customers. We were very excited ...

"My experience w/ FourKites"

What do you like best about FourKites? I was initially impressed most by the product but then even more impressed w/ the support. Not what we're getting to critical mass - I like the speed of product development / enhancement. What do you dislike about FourKites? I wish there was a silver bullet for broker tracking and we could on-board all carriers at once! Recommendations to others considering FourKites: Set very clear expectations w/ carrier base around what you are trying to do, how ...

"Great Platform and Experience"

What do you like best about FourKites? The customer-friendly tracking link that allows my customers to track their own shipments without me having to provide period updates. What do you dislike about FourKites? I would like to see more carrier compliant with updating their tracking information. What problems is FourKites solving and how is that benefiting you? Logistics, Planning, and Distribution