FourKites Reviews in April 2025: User Ratings, Pros & Cons

"FourKites"

What do you like best about FourKites? FourKites has been a great resource for our business to ensure real-time updates can be provided to our customers whenever needed What do you dislike about FourKites? Length of time it takes to onboard a carrier What problems is FourKites solving and how is that benefiting you? Delayed updates to our customers, holding carrier’s to achievable KPIs

"Great tool for my daily job in logistics"

What do you like best about FourKites? It’s great to have a pretty organized and personalized dashboard with all the loads I need to see quickly, and the drivers I have worked with seem to understand the Carrier Link app very quickly as well, so it is not hard to get them to use it and share their location with every load I assign to them. What do you dislike about FourKites? As of now I just dislike how I have to log in a lot of times in the mobile app and the password cannot be saved, ...

"The power of information"

What do you like best about FourKites? It´s amazing the amount of information we gather in our day-day operation, and how well Fourkites combine it and makes it available to their customers to track, not only the goods, but also the performance of all teams involved. New carriers are being integrated with minimal effort and cero cost to them. There are other regions and areas in our company that are evaluating the implementation of this tool to their processes. the communication and ...

"Review of FourKites"

What do you like best about FourKites? It was very detailed on the majority of topics. Description and diagrams were very useful. What do you dislike about FourKites? A couple times it seemed duplicated on the filter portion Recommendations to others considering FourKites: Yes as it is very easy to use and User friendly. The information provided in the training module is very detailed. knowing where your trucks are at all times ETA, if they are late for pick up. What problems is FourKites ...

"FourKites is a pleasure to work with- 10x better than their competition!"

What do you like best about FourKites? The quick and easy set up process. They also help with everything every step of the way. They really make everything painless. What do you dislike about FourKites? Nothing to complain about. I wish everyone used them. I would recommend them to anyone looking for a solution. Recommendations to others considering FourKites: Ask them to help you with set up. They know what they are doing and it will go smoothly this way. What problems is FourKites solving ...

"Great Software that can be very helpful"

What do you like best about FourKites? The simplicity of the software, and how user friendly it is What do you dislike about FourKites? Certain bugs that cause auto updates, which can lead to incorrect data in your TMS What problems is FourKites solving and how is that benefiting you? Dwell time at customers, and on time performance

"Exceptional Platform"

What do you like best about FourKites? The ease and effectiveness of the website. Very user friendly. What do you dislike about FourKites? The 15 minutes interval too long for me. What problems is FourKites solving and how is that benefiting you? Making sure info is accurate. It is cool to see when the driver has arrived and left the shipper.

"Very User Friendly"

What do you like best about FourKites? The ability to see where a load is on the map and be able to give customers how many miles the driver is away from their location. Additionally the ability for the software to include traffic and weather into the etas is amazing. What do you dislike about FourKites? That when if a driver skips a stop that it shows auto delivery and does not update when they actually make the delivery. Additionally there are too many filters. Locations not being ...

"Real-time tracking and traceability journey"

What do you like best about FourKites? It's a very user-friendly website, easy to understand and navigate. Due to I'm very curious I learned all by myself and it wasn't very difficult. I was assigned to be a "key user role" and I'm in charge of teaching other team members, We're all very expectant to see what's coming next. What do you dislike about FourKites? Not being able to customize web design (colors, fonts, etc). So many filters Recommendations to others considering FourKites: Go for ...

"Wonderful Tracking Software!!"

What do you like best about FourKites? No contact tracking 24hrs a day. Love IT What do you dislike about FourKites? Nothing at all. It's great!! So happy :) Recommendations to others considering FourKites: Tired of asking carrier questions with a long wait...use FourKites!! What problems is FourKites solving and how is that benefiting you? Our carrier has zero customer service skills and now I don't have to bother them with where our order is or an ETA. Really, I love this software!!