FourKites Reviews in April 2025: User Ratings, Pros & Cons

"Great and fast service"

What do you like best about FourKites? I like that customer service working right away. Have question? You ask and recieve an answer very fast. What do you dislike about FourKites? Platform is still developing. But it's very rapid growth. What problems is FourKites solving and how is that benefiting you? Online freight tracking is very important for me. Understand when exactly in departed and arrived to the facility. This helps a lot to work with clients and have facts with time and geo stamps.

"Better Information = Better Decisions"

What do you like best about FourKites? The best part of Fourkites is that the data is visible and exportable in user friendly formats. Fourkites presents information in preset graphs and charts that show the most used statistics while also allowing the user to export their data in multiple file types to get any other information that they would like to see. This can also be setup as reports that the site will automatically email you at regular intervals. Having this information and the user ...

"Powerful, Innovative and Friendly platform for visibility"

What do you like best about FourKites? It can connect with almost all GPS providers, so we can track almost all our carriers. The implementation team and now the customer success teams are incredible valuable and supportive, we feel always accompanied while progressing in our journey. Platform is so friendly and easy of use, despite training is always recommended, with simple surfing in the software you can use it. What do you dislike about FourKites? Sometimes the time to integrate a new ...

"Tracking Application"

What do you like best about FourKites? The user interface is very easy to use and gather information quickly What do you dislike about FourKites? Some carriers are reporting issues with using the carrier link app and not knowing how to use it properly. What problems is FourKites solving and how is that benefiting you? Real time tracking.

"Does everything very well"

What do you like best about FourKites? Complete integration with our current systems. What do you dislike about FourKites? no downside, it has done everything we need it to do. Recommendations to others considering FourKites: Get to know your FK Rep so that they understand your needs What problems is FourKites solving and how is that benefiting you? Real time tracking of shipments

"Fourkites is the best RTV application to add to your TMS landscape !!"

What do you like best about FourKites? Best part about Fourkites is their Customer-Centric Design . The end users are almost a member of their PD team. What do you dislike about FourKites? That they dont have a full end to end IF application and only restricted to providing RTVs. Recommendations to others considering FourKites: Do check other vendors providing RTVs. Fourkites is the best in my opinion . It worked like a charm for our requirement at a significantly small capex. The best part ...

"FourKites is an Indispensable Visibilty Supply Chain Tool"

What do you like best about FourKites? The team at FourKites who is focused on finding the right solution to the problems their customers face and developing solutions based on feedback from customers. The value brought to the Supply Chain by the visibility FourKites provides to overall performance and to quickly identify exceptions that need to be addressed. What do you dislike about FourKites? In limited cases there are challenges leveraging all of the data and consuming Recommendations ...

"A game changer for tracking and reporting"

What do you like best about FourKites? FourKites has the best tracking we've seen and amazing reporting capabilities. It has tons of filters to help you find relevant information quickly and allows you to share encrypted load information with customers and other users. What do you dislike about FourKites? Sometimes we can't get the reporting aspects we need from 4K, but we can always download raw data from the platform to find what we need. What problems is FourKites solving and how is that ...

"FourKites simplifies complex supply chains while helping drive better customer visibility"

What do you like best about FourKites? The website and software is user friendly and makes it easy to learn on your own. The most you put in to learn FourKites, the more you will get out. What do you dislike about FourKites? Not being able to customize filters on the home dashboard. I would like to be able to change the type of shipment and the dates for the loads shown. What problems is FourKites solving and how is that benefiting you? I am currently working on tracking consistency for my ...

"Great Customer Focus!"

What do you like best about FourKites? The focus that FourKites places on customer needs is something I have never experienced with any of the other systems I have administrated. Their commitment to customer-led innovation provides tremendous value to us. What do you dislike about FourKites? Smaller carrier integration slower than we'd like, but we hope that as this technology becomes more expected by all carriers this will improve. What problems is FourKites solving and how is that ...