FourKites Reviews in April 2025: User Ratings, Pros & Cons

"Fourkites Great Tool for visibility"

What do you like best about FourKites? With the visibility in real-time of the shipments, we can provide current status to our customers. What do you dislike about FourKites? We still have some language barriers in Latin America, and we need more sources in this area. Recommendations to others considering FourKites: Be careful with the border because it can be a little difficult to track if you use many carriers. What problems is FourKites solving and how is that benefiting you? We have the ...

"Fourkites Review!"

What do you like best about FourKites? Being able to provide real time updates to clients so we don't have to update them by email or phone manually. What do you dislike about FourKites? Moble app based tracking can be challenging What problems is FourKites solving and how is that benefiting you? Real time visibility!

"Satisfied With Fourkites"

What do you like best about FourKites? I like having a specific rep to work with when I have a question/issue. What do you dislike about FourKites? The response time from the Support group could be improved. What problems is FourKites solving and how is that benefiting you? Live tracking and autonotifications are nice. We are working towards 95% of our loads being tracked consistently.

"Good visibility tool!"

What do you like best about FourKites? Excellent visibility tool! Easy to use and very intuitive platform with actionable insights. The dashboard provides just the data you want to see. What do you dislike about FourKites? I would suggest more ways to improve compliance from carriers and have detailed documentation on metric and KPI used Recommendations to others considering FourKites: It's a good tool for visibility but it can only be achieved with compliance from carriers. What problems ...

"Real time visability with ease of use"

What do you like best about FourKites? The ability to see in real-time where a truck is located is my favorite feature of FourKits. What do you dislike about FourKites? Unable to restart tracking if tracking has already begun. What problems is FourKites solving and how is that benefiting you? Able to reduce the amount of manual work when contacting carriers to see where a load is located. Saves time and patience on both sides.

"Excited for this New Supply Chain Visibility Partnership!"

What do you like best about FourKites? I really appreciate the level of engagement, from C-Level on down. The whole team has been very professional, collaborative, and very knowledgeable. What do you dislike about FourKites? Nothing! The FourKites team and the product are great! What problems is FourKites solving and how is that benefiting you? We lacked visibility to our inbound shipments further upstream. FourKites affords us the data, flexibility, and agility that we never had before.

"Innovative solutions for agility and efficiency"

What do you like best about FourKites? Fourkites makes us part of its design team; we all can collaborate and express our innovative ideas that eventually become a reality and a helpful resource for our teams and other companies. What do you dislike about FourKites? Not as customizable as desired, the speed to making changes can sometimes be less than ideal. What problems is FourKites solving and how is that benefiting you? Tracking visibility, carriers service improvement, less manual and ...

"Great Solution for Visibility , Appointment Scheduling"

What do you like best about FourKites? Solutions are great to use and agility to use and support on custom requests What do you dislike about FourKites? Nothing for now , need to expand on other solution modes - Digitalization - E-Documents, TMS Optimal capabilities etc. What problems is FourKites solving and how is that benefiting you? Appointment Scheduling, Real-Time Visibility

"FourKites is committed to delivering the best product and customer service."

What do you like best about FourKites? They will collaborate with customers to customize the platform for their needs. What do you dislike about FourKites? Nothing! Very impressed with everything they offer. Recommendations to others considering FourKites: Work with the product team to really get what you need out of the platform. What problems is FourKites solving and how is that benefiting you? Tracking shipments for stores to enable the better planning of labor. Way more efficient.

"Website is very user friendly and easy to understand"

What do you like best about FourKites? Easy to copy and paste a load's ID and find its ETA What do you dislike about FourKites? Sometimes, some loads don't have ETAs available. Inconsistent tracking sometimes What problems is FourKites solving and how is that benefiting you? Determining ETAs