Formstack Reviews in April 2025: User Ratings, Pros & Cons

Reliable in generating leads

PROS & CONS What are the best aspects of this product? When it comes to flexibility and how our staff quickly catches up in terms of use, this tool offers a user friendly interface for them to get started. It is easy to use even for our non-tech savvy staff. This helps them to collaborate well with others while they create forms with ease. Formstack offers a platform where we all can relate and have our way while at it. As a business, we need everything to be seamless and able to work ...

Formstack helps us to improve our interaction

PROS & CONS What are the best aspects of this product? Formstack is intuitive and flexible tool. We use it for everything starting from event registration, surveys, to communication exchanges. The price is affordable. This is great way for gathering and sharing data. With data sharing feature we are able to share data with large groups and they have an access to the information so they can do their own kind of analysis. We use graphs for analyzing the results. Forms integrate ...

Great program for simple or advanced forms

What do you like best? We use formstack for a variety of internal and external forms. The external is great for customers and the internal forms are used for submitting task requests. What do you dislike? The saving of the program could be improved. Sometimes it takes a little long to update the changes you just made. Recommendations to others considering the product: Its is a great program for creating different types of forms. You can customize each form for auto-responses. We use ...

Formstack Review

What do you like best? Love how easy it is to set up forms with Formstack, and the logic capabilities are pretty good as well. It's making our team's efficiency and productivity increase exponentially, and ensures that information is being passed along in the processes exactly as submitted. Love that we can customize the form with our company branding to ensure we align with our corporate brand at all times. What do you dislike? There really need to be more customization of fields and ...

Great product, easy setup and use

What do you like best? The ease of integrating forms with your Wordpress site. What do you dislike? The discontinuance of sourcing information. What problems are you solving with the product? What benefits have you realized? Securely collecting customer information and payments.

Flexibility and responsive forms for any website

What do you like best? Formstack is a refined and flexible online form cloud based tool. You can quickly create and go live with your forms on any website. Formstack is mobile responsive and allows you to do real time testing while the form is live. There is no save button, which at first was unnerving, however as I've used the site I've gotten used to it automatically updating the form in real time! What do you dislike? When you delete a field inside of a form it deletes the data from ...

Working with Formstack has been a pleasant experience

What do you like best? Support is very responsive and get back to us in a timely manner. Continous improvement and addition of new features and enhancements What do you dislike? Takes a while to fix bugs in the system once they have been reported. E.g: We have been dealing with an SSO issue for some time now, it was fixed but another issue arose regarding SSO. Limitations with Formstack workflow (e.g: not able to set triggers between steps, not able to stop a workflow if denied ...

A Decent Tool for Low Complexity Needs

What do you like best? I used formstack through the acquisition of Fast Forms. The Fast Forms tool provides a super easy form builder that provides basic form building needs and integration with Salesforce. What do you dislike? Advanced configuration of forms requires knowledge of CSS and javascript. Although the staff is super helpful, it is a challenge to use CSS and javascript. What problems are you solving with the product? What benefits have you realized? Collecting data and ...

Formstack Review

What do you like best? Integration with Salesforce and easy build capabilities What do you dislike? Not as intuitive as I would like, the integration setup is sometimes tricky What problems are you solving with the product? What benefits have you realized? Managing an application process; helps with user interaction

Forms are sometimes Great other times not so much

What do you like best? If you are doing basic forms with a few fields and that is all you need I could see using this program. What do you dislike? Support is horrible. It can take a week to get anything done. You have to email back and forth and the rep doesn't spend any effort on figuring it out. It also is glitchy sometimes you have to leave the page and come back in order for it to allow you to keep working. It will also move fields around on you for no reason. The logic is also an ...