Formstack Reviews in April 2025: User Ratings, Pros & Cons

My Formstack experience

PROS & CONS What are the best aspects of this product? I have used Wufoo many years ago, but I choose Formstack as a tool for form building. It is easy to use and robust tool. The advanced level offers great features I can implement them into the forms. I’m able to upload file and signature gathering. I use notification emails so I can customize various emails based in the form submission. I use this tool with Zapier in order to take additional actions with submitted information. What ...

Gives detailed and accurate analysis of data collected

PROS & CONS What are the best aspects of this product? We had to switch from Wufoo to have what we have now. Formstack has been amazing in terms of service delivery. The usability of the tool is simple which allowed us to get started right away. With its simple interface, we did not need any form of training to start utilizing the tool the features are also intuitive, which is a plus on our part. Although the price was tough on our side, it was worth every buck as we were able to reap ...

Great Interface

What do you like best? I like that this software allows me to generate more professional looking forms. Before I was using Google Forms and I felt as though the forms did not look professional and looked more like a survey rather than an application. What do you dislike? I do not like that the software does not show collective data in one area. Recommendations to others considering the product: Its better than Google Forms What problems are you solving with the product? What ...

Formstack is a big help for a nonprofit

What do you like best? I can easily configure forms, make them available on our website or via email, and know that all information will feed directly back into my SalesForce data. What do you dislike? I wish there were more subtle ways to manage duplication rules so that both new and returning clients could fill out forms with equally successful results. I get a lot of duplication errors, because I can't risk the creation of new, duplicate contacts in my data. What problems are you ...

Great product

PROS & CONS What are the best aspects of this product? The software is extremely easy to use. It can be used even by those with no background in building forms. I like that the system offers great security with complex passwords in order to decrypt the form submissions. What aspects are problematic or could work better? I wanted to implement HIPAA complaint form submission tool, their team told me that they work on the process to become HIPAA complaint, but after some weeks they ...

It is easy to build complex forms

PROS & CONS What are the best aspects of this product? When you compare with other similar tools, Formstack stands out as the best. It offers reliable functionalities that include adding logic to forms in the fields which makes it easy to use it. Also, we are able to manage all our forms in one place as compared to what other similar products have to offer. It integrates well with the online payments, which makes it easy to add discount codes and other tricks and thus we are able to ...

I use formstack often to get data for the program I help support and receive feedback from my employ

What do you like best? I like that is is easy to create and logic makes sense What do you dislike? I dislike the user interface, sometimes it glitches Recommendations to others considering the product: I wish they had a live chat option - sometimes it is hard to get feedback or fix problems that arise - especially when the problem isn't addressed in the user forums What problems are you solving with the product? What benefits have you realized? I am solving tracking and recording ...

Gets the job done.

What do you like best? Ability to require answers for certain parts while leaving others blank. What do you dislike? Setup is not intuitive.... it's sort of complicated to try and get conditional questions to work. What problems are you solving with the product? What benefits have you realized? Ability to standardize information for mass use. What used to be a disjointed process flows smoother because all relevant information is captured.

Great capabilities but it could be better

What do you like best? I like that with Formstack, I can easily poll and get responses from the team and outside clients which helps us not only improve our scope but also increases engagement. Additionally , I also enjoy that responses are automatically sent where they need to go which helps me because I don't have to micromanage whats going on. What do you dislike? One of the things I disliked most was the lack and hassle integration with other software. I need a software which I can ...

It has improved the flow of communication

PROS & CONS What are the best aspects of this product? The features are intuitive, which makes it easy to use. If you are looking for a tool that opens up many ways for you to collect and share data, then Formstack is the best one we have found in the market. We use it to communicate with other groups, carry out surveys, and in events registration. For the sharing of data, we can do this with large groups where they will be able to access and analyze it. The product also has graphical ...