Formstack Reviews in April 2025: User Ratings, Pros & Cons

We have great experience with Formstack

PROS & CONS What are the best aspects of this product? We have found that the Formstack is complete tool with all its functionalities and design. It is easy to use and works perfectly with our system. On an advanced level offers integration hub, security settings and plugins that are very helpful for our work. What aspects are problematic or could work better? Sometimes the data is not well organized the way I like. All in all I haven’t found any big issue by now. What specific ...

Music for All/Bands of America

What do you like best? Incredibly user friendly - both for users completing forms and while building forms on the back-end. There are many options for types of questions and using different logic to make your forms as custom as possible. What do you dislike? Would love to have the option to sort submissions by multiple field options without needing to export data (not just by submission date/time What problems are you solving with the product? What benefits have you realized? Being ...

Great for retreats/sign ups

What do you like best? We use this at work all the time for retreats and sign ups for our programs. It's a great way to get information and can be hooked up to Squarespace and Paypall — makes things SO great. What do you dislike? It's a little confusing to use at the back end if you've never used it before. Not super user friendly (but once you know how, it's great. What problems are you solving with the product? What benefits have you realized? We've been able to get forms ...

Great Document Collecting System

What do you like best? It is really easy to use this online platform. I use it to create templates to send out to stakeholders. The back-end is super easy to manage and exporting data is clean and easy. One thing I need to brush up on (but it's easy to refresh my memory is creating the logic that connects questions to specific questions. For example, if answering "yes", then it directs to a series of questions different then if someone answers "no". What do you dislike? Nothing in ...

Great software for compliance purposes, especially data gathering and record keeping.

What do you like best? Formstack is a great "middle man" between the employees and the compliance department at a company. It makes compliance tasks easy to accomplish for the employees while keeping the records well organized for the compliance people. What do you dislike? Formstack could do a better job in clarity of the interface. The home page may be overwhelming for people who have never used it before. Recommendations to others considering the product: People generally don't ...

Easy to use for form creating

What do you like best? Many features and easy to use to create the forms with ready made templates. The support is also great with very quick responses What do you dislike? The pricing is a bit pricey if you are a small company Recommendations to others considering the product: Ask questions if you don't know how to use it and the support team will reply you really really quick What problems are you solving with the product? What benefits have you realized? We used to have forms ...

Forms made easy in Salesforce!

What do you like best? We use FormStack for Salesforce, and the ease-of-use is exceptional. I went from getting 2-3 submission errors daily on our previous service to getting 1-2 per WEEK with FormStack. What do you dislike? A little difficult to get the initial setup completed, but the customer service was really fast and throrough, so I was able to work through any problems quickly. What problems are you solving with the product? What benefits have you realized? One way that we ...

Formstack helped us to rebuild our website application form

PROS & CONS What are the best aspects of this product? Formstack is an intuitive form-builder that offers great set of features. I had been using other software before we transferred all into Formstack, and I can tell that nothing compares to its interface. I can easily add rules for fields or even whole sections of fields, it has great online payment integration, discount codes and autofills are wonderful features too. With Formstack we can easily build our robust forms. What aspects ...

It provides a secure platform

PROS & CONS What are the best aspects of this product? For any beginner, they will be able to find their way around building forms with ease. The interface is simple, which allows you to jump into it, without training of any kind. I was able to create forms from scratch and customize them the way I wanted. When it comes to security, the forms are encrypted and you can set up strong passwords to help limit access to authorized persons only. Also, it is easy to decrypt the forms once they ...

Helpful way to organize event registration, payment collections, surveys and event evaluations

What do you like best? The broad rage of uses. Formstack was very useful in helping my team and I coordinate a variety of events. What do you dislike? Working through the new updates took time Recommendations to others considering the product: If you have many events to plan and a broad rage of people to reach formstack is a great resource. Their support team is very prompt in answering questions about set up and errors. Really get to know how to use the program before using it on ...