Forms On Fire Reviews in March 2025: User Ratings, Pros & Cons

Excellent customer service

What do you like best? The customer service was excellent on getting Forms on Fire up and running more efficiently once we establish one customer service contact. What do you dislike? When issues arise with the program you contact customer service and get and different customer service representative every time and have to explain your situation. I would be better for you to be assigned one customer service representative that is familiar with your account at the beginning when issues ...

This program is easy, simple, and efficient

What do you like best? What I like best about Forms On Fire is the simplicity of the program. This program was new to me when I first started with my company, and after using another software for 6 years I was afraid to try something new. With only a quick tutorial on my first day I was able to catch on quickly. I was amazed at the simplicity of the program, but while being simple it was also so in depth. This program gave us as a company a simple, uniformed software that we could use ...

Didn't enroll, but great sales experience

What do you like best? I spoke with Kendall who was very consultative and helpful. He explained the product and platform very well. There are many nice features such as offline availability of the native applications rather than depending on a web-based experience. What do you dislike? I wish I had a way to distribute forms without needing each recipient to be a licensed user of the platform. What problems are you solving with the product? What benefits have you realized? again, ...

Online data submission

What do you like best? It is extremely easy to use/navigate and is intuitive What do you dislike? Confirmation emails do not generate always What problems are you solving with the product? What benefits have you realized? reduces paperwork and having to submit emails with attachments.

Works well

What do you like best? Ease of use, all the forms I need are right there. Save for later feature is good What do you dislike? I do not dislike any features I use. Sometimes I forget my password but that's my fault and it's easy to reset Recommendations to others considering the product: It works for my side of our company. I cant speak to other uses with my limited role in using it What problems are you solving with the product? What benefits have you realized? I have all ...

Easy to use and adaptable

What do you like best? Ability to quickly check stats, suppliers, maps, analyst, sku's, etc per store location. What do you dislike? When entering store numbers during new store visits all stores are displayed that include those numbers, and more. For instance if you try to enter (store) 151 it will show every store number that includes the sequence 151. Ex: 1511, 1512, 3151, etc Recommendations to others considering the product: Work with admin to adapt program to meet your ...

Forms on fire makes you create forms very easy

What do you like best? Forms on Fire allows me to have a clear and simple idea about all kinds of ways I want to perform; Thus, I can take the screen of my preference and mold it in my opinion according to the surveys to be carried out, whether to judge the quality of a software or certify its efficiency. That way, I stopped relying on programmers and designers to create surveys by myself. In addition to simplifying the creation of forms, Forms On fire allows you to keep a reliable record ...

FOF has been very useful for our company and has streamlined many processes for us.

What do you like best? Forms on Fire completely automates our company processes and files information electronically. It is super user friendly and has been a valuable tool in making a great selling point for our customers. What do you dislike? There are certain limitations with the existing format. What problems are you solving with the product? What benefits have you realized? Forms On Fire allows for faster processing times for our company with less paper work to shuffle, ...

Forms on Fire

What do you like best? System is flexible, powerful, and easily adaptable to a lot of different applications. We were able to use existing templates and got them integrated into our user platform relatively easy. User friendly, app does save any information entered if you have to quickly exit or loose service. Fantastic customer support. What do you dislike? Some features are still being worked on, at times can become unstable and crash on us in the field. Fortunately, the entered ...

Great, cost-effective mobile solution

What do you like best? Simplicity and flexibility. Forms on Fire gives you the toolbox to build mobile solutions that fit your business. What do you dislike? I wish I had more time to learn how to build more screens and manage the data myself. Recommendations to others considering the product: You don't need a programmer to implement Forms on Fire, but you will want to have someone with some business analysis experience. What problems are you solving with the product? What ...