FormAssembly Reviews in January 2025: User Ratings, Pros & Cons

"Best form tool I've used - great Salesforce integration"

What do you like best about FormAssembly? The Salesforce prefill and Submission connectors allow for a sophisticated Salesforce administrator to do magical things with forms. I've set up single forms that serve multiple business processes and save our staff SO MUCH data entry, back and forth communications, and prevent data entry errors. What do you dislike about FormAssembly? There are still a few features that you need to do a little creative problem-solving to make the most of. For ...

"FormAssembly - Recommend"

What do you like best about FormAssembly? Flexibility and integration with our current CRM (Salesforce) is pretty simple. Currently using the platform to send and receive recommendations for academic program applications. Customer service for our instance is great with responsive CSMs. What do you dislike about FormAssembly? Not too many things I dislike. Overall meets our business needs. Recommendations to others considering FormAssembly: If you are a larger company with multiple teams, ...

"Simple yet transformational"

What do you like best about FormAssembly? Quality data control and the native ability to update customer records in CRM. What do you dislike about FormAssembly? I'm unable to embed a form in an email, which would open up more opportunity to utilize this tool for NPS/CSAT. What problems is FormAssembly solving and how is that benefiting you? FormAssembly helps us keep clean data and bridge the gap between teams by creating a collaborative omnichannel environment.

"Great form solution!"

What do you like best about FormAssembly? FormAssembly has enabled our institution to create and connect forms to multiple Salesforce orgs as well as Google forms. What do you dislike about FormAssembly? While the company is working to create customer-recommended solutions, one function that would be helpful for our team is a better way to organize our forms. What problems is FormAssembly solving and how is that benefiting you? FormAssembly benefits our team by enabling us to focus on ...

"Many functions and easy to use"

What do you like best about FormAssembly? Lots of great easy-to-use functions. The Help team is amazing as well as support documentation. What do you dislike about FormAssembly? We were a client for 5 years and they increased the cost 1.5x on us which was not appreciated, but we are now a client of nearly 10 years. What problems is FormAssembly solving and how is that benefiting you? Collecting payments for simple things (donations to our non-profit, registration for small events etc). We ...

"Great tool for Salesforce Admins!"

What do you like best about FormAssembly? I love how easy they make it to learn the platform. They even have their own Academy where you can do modules to earn badges, and get certified in the Platform. The Salesforce and Stripe connectors are awesome! What do you dislike about FormAssembly? Just that sometimes it takes a while to get an answer from support if I get stuck. It doesn't take that long, but when I get pressure from my boss to finish something it can be mildly frustrating to ...

"Great and easy to use!"

What do you like best about FormAssembly? It is simple to use and mapping to Salesforce works really well What do you dislike about FormAssembly? It would be great if you could upload CSV forms What problems is FormAssembly solving and how is that benefiting you? Workflows and data loading into Salesforce

"Handles our custom application needs while offering great formatting options!"

What do you like best about FormAssembly? I most like the appealing formatting capabilities and brand customization. I also like how well it works with salesforce to send over information. I also like how easy some parts are to use. What do you dislike about FormAssembly? I dislike the lack of automation options available and the limited amount of integrations with various platforms like airtable. I also dislike that I can't end a form response immediately if someone chooses a particular ...

"Excellent tool to build tools and integrate with Salesforce!"

What do you like best about FormAssembly? FormAssembly is a great tool to build out dynamic forms and then integrate them with Salesforce. The forms have several payment options and many design options that you can use to customize your forms to your needs and branding. What do you dislike about FormAssembly? FA is behind other form tools in providing additional features such as sliders. Their embedding capbilities are glitchy. They also have very few payment options compared to other ...

"Nice application"

What do you like best about FormAssembly? It is very easy to create appealing to the eye forms for people to use. What do you dislike about FormAssembly? Downloading attachments does not work as expected. It would also be nice if FA was also a database solution, but that is not really an issue. FA is great! Recommendations to others considering FormAssembly: None come to mind. What problems is FormAssembly solving and how is that benefiting you? Allows for collection of information on a ...