8.5
Spot Score
Empowering businesses with AI-driven customer service solutions.
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Forethought AI offers custom pricing plan
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Showing 61-70 out of 134
AU
Anonymous User
11/01/22
"Great Platform for our needs"
What do you like best about Forethought AI? The way how I can program it and make it more effective for my teams to use. What do you dislike about Forethought AI?
AW
Andrew W
11/01/22
"Game Changing Experiencing"
What do you like best about Forethought AI? Assist has been so efficient and has changed my entire work experience. Everything is so easily accessible and user-friendly. Great experience!
AU
Anonymous User
11/01/22
"Effective, agile, and continuously improving"
What do you like best about Forethought AI? First and foremost, it works. Our team has seen meaningful impact (driving customer support inquiries to self-service) that continues to improve with time. We have also experienced personalized service and success from the Forethought team to help optimize our tech setup for our program, which has a fair degree of customization and nuance.
AU
Anonymous User
11/01/22
"Redundant for Some Purposes"
What do you like best about Forethought AI? It is nice to have the extra window where articles and information can be found, and it is nice that the window can be be minimized an moved around the screen to a more convenient location.
DE
Danielle E
11/01/22
"Super Useful Tool"
What do you like best about Forethought AI? The most helpful thing about Forethought AI is that it can help you to complete your emails quicker with predictive text. Response time matters to assure customers we're actively working on their issue.
AW
Andrew W
11/01/22
"Game Changing Experiencing"
What do you like best about Forethought AI? Assist has been so efficient and has changed my entire work experience. Everything is so easily accessible and user-friendly. Great experience!
AU
Anonymous User
11/01/22
"Great platform!"
What do you like best about Forethought AI? Deflection rate for most bots is over 40%! What do you dislike about Forethought AI?
KV
Kenn V
11/01/22
"Forethought Ai is great when it comes to sharing information"
What do you like best about Forethought AI? I like it because it's easy to teach other team members especially when a ticket is already existing. What do you dislike about Forethought AI?
BS
Brian S
11/01/22
"Forethough AI"
What do you like best about Forethought AI? The apps ability to suggest relevant text to complete emails. What do you dislike about Forethought AI?
NM
Nate M
11/01/22
"Great AI, has reduced tickets greatly"
What do you like best about Forethought AI? Automatically suggests help center articles that reduces the number of tickets our team needs to answer. What do you dislike about Forethought AI?
