Forethought AI Reviews in April 2025: User Ratings, Pros & Cons

"Forethought AI has greatly assisted with training as a new employee"

What do you like best about Forethought AI? I love the feature to include your own macros. I also use the search for past tickets in Zendesk quite often. As a new employee, both of these features have greatly helped me learn how to answer specific questions I do not know the answer to, along with creating my own macros with the correct answer for a later date.

"Its a great product, all you have to write is key word, all material to read would be available."

What do you like best about Forethought AI? Speed and accuracy by which it works. THis software is a time saver, all in our company love this product. I recommend this to simplify your life especially when you are in tech support

"Dedicated, hardworking earn your business and trust staff!"

What do you like best about Forethought AI? I like that managing AI workflows in multiple languages is incredibly simple with the click of a button and if a copy change is needed on one workflow you don't have to edit it on all the languages you support because Forethought translates it using their own translator. If for some reason their translator misses the mark you can simply edit the statement without having to clone, rebuild or rework the entire workflow.

"Very friendly tool to access variety of information at once. I found this tool very useful. Thanks!"

What do you like best about Forethought AI? It is very simple to access a variety of information at once, Time saving, and Provides quick resolution to issues and problems. People-friendly AI tool that I would be very happy to share with others!

"Forethought has been a valuable tool for our business"

What do you like best about Forethought AI? It is easy to use. It helps us streamline our workflows and improve customer response times. The team is also always improving the tool.

"Forethought AI has greatly assisted with training as a new employee"

What do you like best about Forethought AI? I love the feature to include your own macros. I also use the search for past tickets in Zendesk quite often. As a new employee, both of these features have greatly helped me learn how to answer specific questions I do not know the answer to, along with creating my own macros with the correct answer for a later date.

"it got stuck many times"

What do you like best about Forethought AI? We get articles, confluence pages and tickets at one place What do you dislike about Forethought AI?

"Quick and reliable search"

What do you like best about Forethought AI? Cross-platform searching is super useful when you want to find out more about a particular key word, but do not know exactly where to find that information!!!!!!!!

"great to have this app as it helped me on my day to day activity as a support."

What do you like best about Forethought AI? Like it's ability to identify related topics that i need for the ticket i'm handling. What do you dislike about Forethought AI?

"Implement Foretoughts"

What do you like best about Forethought AI? Interface AI engine