Fonteva for Associations Reviews in February 2025: User Ratings, Pros & Cons

The secret behind our membership success

What do you like best? We have been using Fonteva for 3 years now and it has helped shaped the way we our moving forward with our multiple associations. Fonteva Membership has helped us manage our memberships, increasing our ability to monitor engagement with reporting. Also utilizing the Lightning Communities has given us the ability to create member portals, allowing our members to subscribe, renew and interact with other members. The platform and technology Fonteva provides has helped ...

Disappointing performance, uncontrolled fees, upgrade installation is not free, & unreliable.

What do you like best? The fact that it's built on Salesforce CRM. What do you dislike? My original glowing review was done during training. We aced the training as admins, and felt at the time this was going to be a great system. This company relies on first impressions for their reviews and offers incentives for reviews which are fluff. Once implemented, however, the honeymoon is over. It takes a long time to implement, you must conform to their software sacrificing functionality ...

Great Team and a Platform With Endless Possibilities

What do you like best? I most like that there are so many options to customize and adapt the platform to meet our needs. We had a lot of specific asks that Fonteva worked hard on meeting for us during implementation. Now we have the ground work to continue to build on as we grow as a company. What do you dislike? Our developer left half-way through our implementation, but our new developer and project manager where more than helpful in picking up where we left off. Recommendations ...

rolling business solution

What do you like best? great for categorizing interms of membership types, badges etc for airline, being gold diamond ruby membership ... What do you dislike? not that sophisticated system, needs enhancement which is very costly What problems are you solving with the product? What benefits have you realized? we did approach for our loyalty program development on top of salesforce, but not implemented yet.

Satisfied with our first year on Fonteva AMS

What do you like best? Knowledgeable staff; good training tools What do you dislike? Staff turnover impacts progress on tickets Recommendations to others considering the product: Be sure to utilize Fonteva processes/options to limit customization time/expense - the base product features are really robust. Finance/accounting specifications should be well thought out and planned for during discovery & implementation for the smoothest launch. What problems are you solving with ...

One of the most innovative Association App on Salesforce

What do you like best? Being a Fonteva partner, our organization uses Fonteva for membership, events, and e-commerce. Really appreciate the efforts made by the developers of Fonteva for creating such an innovative Association App that reduces the efforts for creating and setting up the member portals & event management. The day is not far when Salesforce might acquire this solid product. Kudos to the team!!!! What do you dislike? Not at the moment as of now, will definitely contact ...

Easy for a non-IT person to learn

What do you like best? I've been using Fonteva for about 5 months now. As a membership professional (non-IT person) I've found it fairly easy to pick-up. I love the ability to customize our join process (a luxury we've never had). The online training and customer support is always helpful as I try to learn new things. I'm enjoying all the features of the reports and dashboards to help better utilize our data. This is much better than our previous AMS! What do you dislike? With any new ...

Right for Your Association

What do you like best? Fonteva is built for association management. And, unlike many legacy AMS solutions, it is stable and reliable because it's not on built on propriety code but a world-class platform, Salesforce. This positions your organization to be future-forward. Even when we hit a hitch, the escalation chain always leads to improvement of the experience. What do you dislike? Support via tickets/cases - responses can be sluggish and require too many touch points to resolution. ...

Fonteva gives you the best combination of a hugely wide platform in Salesforce meaning you can roll

What do you like best? The solution is built on Salesforce which means that I have a massively deep cloud toolset that is mature and stable that can get me around any issues I am likely to run into. In addition, the membership and events functionality is really solid and flexible. What do you dislike? Too many add-in options available on the appexchange, difficult to know which tools play best with Fonteva. Recommendations to others considering the product: Ensure you get the ...

Fonteva is fun!

What do you like best? I love being able to easily search and have it bring up people named Chris as well as Christopher. It helps a lot when you have so many members! What do you dislike? It can be tough to navigate the reports because there is an overwhelming amount of options. Recommendations to others considering the product: Get it, it's worth your time! What problems are you solving with the product? What benefits have you realized? We have been able to update how ...