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8.8

Spot Score

Follow Up Boss - CRM Software

Follow Up Boss Reviews in April 2025: User Ratings, Pros & Cons

Effortlessly follow up and close more deals.

4.4

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Follow Up Boss Reviews & Ratings

4.4

Very Good

Based on 88 ratings & 96 reviews

Rating Distribution

Excellent

(80)

Very Good

(7)

Good

(2)

Poor

(2)

Terible

(5)

Expert's Review

Follow Up Boss has truly established itself as a standout CRM solution, particularly for real estate teams and professionals. Its robust automation features, including smart lists, integrations, and customizable workflows, streamline communication and ensure no leads slip through the cracks. Users frequently praise its ability to effectively organize databases, ...Read more

Follow Up Boss pros and cons

  • Offers powerful automation and customizations, saving time and increasing productivity for agents.

  • Provides an intuitive and user-friendly interface, suitable even for those with limited technical skills.

  • Excellent lead tracking and management through features like smart lists and task automation.

  • Robust customer support, including responsive teams, video tutorials, and an active community forum.

  • Steep learning curve for new users, particularly when exploring more advanced features and customizations.

  • Missing features like automated social media post scheduling, video email support, and transaction management.

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Showing 11-20 out of 96

LB

Leah B

09/26/23

5 out of 5

"Admin's dream"

What do you like best about Follow Up Boss? Thus is the perfect platform for large high-producing teams! I can customize as I need to support our agents. What do you dislike about Follow Up Boss? I would love to see templates for notes! What problems is Follow Up Boss solving and how is that benefiting you? Smart lists have been so helpful in making sure that leads are not lost and are being touched on a regular basis without having to think about it!

MK

Marisa K

09/26/23

5 out of 5

"Follow Up Boss has scaled my business"

What do you like best about Follow Up Boss? Being able to have a system that not only tracks my interactions with my clients, but intelligently sorts them according to their needs has been a game changer. My efficiency has soared to new heights. What do you dislike about Follow Up Boss? There can be a little bit of a learning curve with certain features. What problems is Follow Up Boss solving and how is that benefiting you? Efficiency and tracking of tasks

AJ

Adam JD M

09/26/23

5 out of 5

"Best CRM in the business - for Real Estate."

What do you like best about Follow Up Boss? Literally the best CRM that you can use for real estate. Ton of automations and features that are easy to use and make doing business a lot simpler. What do you dislike about Follow Up Boss? Would be nice to be able to drip text. Not essential but would be nice to have. What problems is Follow Up Boss solving and how is that benefiting you? That's hard to put into a quick review. It literally does everything for you if you invest the time into ...

Read more

AJ

Adam JD M

09/26/23

5 out of 5

"Best CRM in the business - for Real Estate."

What do you like best about Follow Up Boss? Literally the best CRM that you can use for real estate. Ton of automations and features that are easy to use and make doing business a lot simpler. What do you dislike about Follow Up Boss? Would be nice to be able to drip text. Not essential but would be nice to have. What problems is Follow Up Boss solving and how is that benefiting you? That's hard to put into a quick review. It literally does everything for you if you invest the time into ...

Read more

OF

Omar F

09/26/23

5 out of 5

"My follow up boss experience"

What do you like best about Follow Up Boss? The most helpful part of follow up boss is the ability to organize my database . With the ability to organize weve used smart lists . Total game charger for my agents and I What do you dislike about Follow Up Boss? I don't like how I can't email videos, if there's a way to incorporate that'll be great What problems is Follow Up Boss solving and how is that benefiting you? Organizing my database .literally easier to follow up

JF

Jessica F

09/26/23

5 out of 5

"Title for my review"

What do you like best about Follow Up Boss? I love the company's origins and how much they care. I also love that it's a one-stop-shop. What do you dislike about Follow Up Boss? Nothing so far. Maybe the fact that I didn't know I had a success manager until today. What problems is Follow Up Boss solving and how is that benefiting you? One-stop-shop CRM that's easy to use and makes sense

EK

Elena K

09/26/23

5 out of 5

"Best CRM ever"

What do you like best about Follow Up Boss? Have been using since 2016 and don't recommend any other CRM. Best in class CRM, amazing support and community What do you dislike about Follow Up Boss? Nothing. I like everything. Great open API What problems is Follow Up Boss solving and how is that benefiting you? Streamline business and automate

MC

Matt C

09/26/23

5 out of 5

"Would never use another CRM"

What do you like best about Follow Up Boss? All of the Integrations and the new updates they constantly add. What do you dislike about Follow Up Boss? Would be great if they would have transaction management included What problems is Follow Up Boss solving and how is that benefiting you? Records of communication with leads and clients

EK

Elena K

09/26/23

5 out of 5

"Best CRM ever"

What do you like best about Follow Up Boss? Have been using since 2016 and don't recommend any other CRM. Best in class CRM, amazing support and community What do you dislike about Follow Up Boss? Nothing. I like everything. Great open API What problems is Follow Up Boss solving and how is that benefiting you? Streamline business and automate

MK

Marisa K

09/26/23

5 out of 5

"Follow Up Boss has scaled my business"

What do you like best about Follow Up Boss? Being able to have a system that not only tracks my interactions with my clients, but intelligently sorts them according to their needs has been a game changer. My efficiency has soared to new heights. What do you dislike about Follow Up Boss? There can be a little bit of a learning curve with certain features. What problems is Follow Up Boss solving and how is that benefiting you? Efficiency and tracking of tasks