FlowMapp Reviews in April 2025: User Ratings, Pros & Cons

Invaluable tool, my go to for mapping out flows and customer journeys

What do you like best? That's it's proven brilliantly quick and easy to adopt for my clients, the auto-update in user flow connections works like magic. Everyone that I know who has started using Flowmapp, saw the benefits for their workflows and organisations virtually immediately. What do you dislike? Hard to say, haven't noticed functional deficiencies, the benefits overshadow all. Would love to see some live collaboration handling introduced (e.g. as in Figma, Pitch). What ...

Best sitemap and content gathering tool

What do you like best? I've tried many different services but haven't found any as easy to use or as simple for clients to use than FlowMapp. I use it for generating client's sitemaps and then ask clients to login and add their content. I can then easily take that content and use it to build their new website. What do you dislike? The only difficulty I've had with FlowMapp is switching to their free plan when I'm not using their service. After a client provides me everything I need ...

Good collaborative tool for creating sitemaps, user flows and customer journey maps

What do you like best? Creating flowcharts is pretty straight forward. I like that you can collaborate with team mates and it provides the sitemap in a visual manner that is good for presentations and walking clients through. The designs of the icons are nice and I love that you can upload an XML sitemap. What do you dislike? It would be nice if it were a little more customizable. For example the text labels are really small if you want to use it in a presentation outside of ...

Easy to use, well designed, straight to the point.

What do you like best? Flowmapp's design is clean and simple, making it super easy to get started. Almost no learning curve. It includes everything you need to get started with product design. Once you create a project, you pretty much see a giant editor and only 4 tabs (personas, user flows, sitemap, and CJM), which makes it impossible to get lost, and you see everything you can do in the site all in one place. It's easy to switch between tabs whenever you want. Additionally, ...

Great for collaboration and building clarity across teams.

What do you like best? How easy it was to not only build out site maps but add more context to those site maps so that we can get buy in from stakeholders across a large and complex organization. It also streamlines collaboration between design and content so they can work in tandem and build on the knowledge each brings to the table. Being able to upload files and custom wires keeps all the details of the project in one place while the built in elements make quick work of roughing ...

UX magic want

What do you like best? - The ease of use - extremely fast prototyping - focused user cases all around it is an amazing too for CJM and user flow . could never dream of doing it this fast and straight to the point What do you dislike? projects structure is a little bit confusing but once you get the hang of it you will fly Recommendations to others considering the product: just try it and then you will understand the fuss. it offer quick way of translating UX ...

Great documentation tool

What do you like best? Ease of use, simple, clean and the ability to make comments, add images to each site map element What do you dislike? I would want a couple more feature sets but so far I don't dislike anything What problems are you solving with the product? What benefits have you realized? Business documentation, training, can send everyone to one place for the information they need. Love the additional user flows, would like if I could tie them better to site map elements

A very useful tool for our design thinking processes

What do you like best? We decided to use a design thinking approach for the relaunch of our organisation's website. FlowMapp allows us to optimise and make more efficient our work, especially to better empathise with our target groups. What do you dislike? We have not yet tested all features (user flows, sitemap). Recommendations to others considering the product: Try all features before starting a project and decide which you want to use. What problems are you solving ...

Really enjoying FlowMapp

What do you like best? The drag and drop ease and lots of options for templates makes it easy to move things around as ideas evolve. What do you dislike? I haven't run into anything I dislike yet in using this product. Recommendations to others considering the product: I found this useful for designing website navigation. What problems are you solving with the product? What benefits have you realized? We're using FlowMapp to try out different website navigation ideas. ...

Superb app

What do you like best? Clearly designed by people who understand the value and application of things like personas, user flows etc. Easy to export which is an essential thing for me when trying new tools. What do you dislike? I've had some technical challenges but the support has been fantastically helpful and responsive Recommendations to others considering the product: Trial it - it's free to do so. What problems are you solving with the product? What benefits have you ...