Flipsnack Reviews in April 2025: User Ratings, Pros & Cons

In the best hands

They are agile, understanding and reliable. They worked overtime to solve my problem and they did it!

This is not a very friendly…

This is not a very friendly application. It does not allow you to downlaod it after doing all the portfolio when you don't subscribe. Find another app please. waste of time.

This is not a very friendly…

This is not a very friendly application. It does not allow you to downlaod it after doing all the portfolio when you don't subscribe. Find another app please. waste of time.

Excellent attention to clients and help…

Excellent attention to clients and help service. Really helpful and kind!

Very poor customer service

Whilst I found the process of creating a magazine on Flipsnack very good, I cannot say the same for their customer service operators. As I work in an educational establishment, I asked one operator if we were allowed a discount on their Starter pricing package. He said yes and sent me a link for a 30% discount. He explained that the discount was valid for 24 hours. Having had this approved by my line manager, I contacted Flipsnack the next day to commence with the Starter package. I was ...

Amazing experience

Amazing experience! I made some super interesting document for my buisness I am so happy about the results! The website is amazing and the quality as well 😍

"A great tool for our customers to order within minutes!"

What do you like best about Flipsnack? I love how Flipsnack is a "one stop shop" for our customers. Our customers can easily navigate the catalog using the mapping features which take them directly to pages they wish! The shopping cart feature has enabled our customers to send in an order to our Account Representatives quickly which has made a positive experience on both ends! What do you dislike about Flipsnack? A feature we would like to see is within the analytic reports. There is no ...

Bad Customer Service

The product is ok. The customer service is awful. I haven't used the product in a year. I forgot about it and realized they charged me for another year about a week ago. I thought I had auto-renew turned off. They say they have a no-refund policy but will make exceptions if the charge is recent and you haven't used the product recently. I haven't logged in to the service in a year. I contacted customer service and asked for a refund. Some rep name Ramona tells me I can't have a refund but ...

Bad Customer Service

The product is ok. The customer service is awful. I haven't used the product in a year. I forgot about it and realized they charged me for another year about a week ago. I thought I had auto-renew turned off. They say they have a no-refund policy but will make exceptions if the charge is recent and you haven't used the product recently. I haven't logged in to the service in a year. I contacted customer service and asked for a refund. Some rep name Ramona tells me I can't have a refund but ...

Excellent customer service

Excellent customer service from Maura, fastest responses I've ever had from a customer service team (2-3 minute replies and my issue was resolved right away).