8.7
Spot Score
Streamline international shipping with ease.
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Flexport offers custom pricing plan
Flexport has solidified itself as a transformative player in the logistics and freight-forwarding industry, drawing consistent praise for its user-friendly platform, exceptional customer service, and innovative end-to-end solutions. The platform stands out for its real-time shipment tracking, detailed analytics, and transparency, which allow businesses to ...Read more
Exceptional customer service with a dedicated and responsive team, often praised for going above and beyond in resolving issues.
User-friendly portal with real-time tracking, shipment visibility, and robust analytics tools that streamline logistics operations.
Transparent communication and frequent updates, making it easier to manage shipments and delivery schedules proactively.
Comprehensive solutions for both B2B and D2C fulfillment, including tailored reports and tracking down to SKU levels.
Higher pricing compared to traditional freight forwarders, which may deter budget-conscious customers, especially small businesses.
Reports of unanticipated additional charges and "bait-and-switch" pricing experiences that frustrated some users.
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H
Hosam
11/14/23
Professional, Responsive and Responsible
I have used Flexport (previously Deliverr) for a couple of years now and I was thoroughly impressed. Their professionalism set the tone, ensuring a customer-focused experience. Communication was swift and efficient, making the process seamless. The team's sense of responsibility exceeded expectations, demonstrating a commitment to quality. I highly recommend them for their exceptional service.
NS
No. Supplement
10/25/23
Flexport is a great company that…
Flexport is a great company that provides many services. Their logistics, account rep, and support members are great. Would highly suggest them and looking forward to working with them long-term!
AI
Ali Imran
10/19/23
Best and professional logistics services provider
One of the best and professional logistics services provider is U.S. Especially Henry from CSR is very cooperative. They respect the business relations.
L
Luiza
09/27/23
Helped me fix the product title quickly.
Date of experience: September 28, 2023
K
KD
09/27/23
Great Support
Henry always provides great customer support and there hasn't been a ticket he hasn't resolved quickly.
MH
Muhammad Hasan
09/26/23
In-depth review and superb expert…
In-depth review and superb expert opinion
C
Cindy
09/25/23
Amazing customer service…
Henry is an amazing customer support! He always assisted us well with our concerns!
G
Gaurav
09/18/23
Great B2B and D2C Fulfilment Company
Flexport is a great fulfilment services company for both B2B and D2C. Comes with an even better customer support team, especially Henry :)
RR
Riyadh Rashid
09/17/23
customer focused
customer focused. Top customer service. Top UX. Things not working are solved quickly by ops team. Tim, Alexander and Paul are really top.
RV
Ramon Valadez
09/10/23
Great platform
Great platform, amazing representatives.
