FIVE CRM Reviews in January 2025: User Ratings, Pros & Cons

"Great for telemarketing and sales"

What do you like best about FIVE CRM? Ease of use, there are so many bespoke features that its very easy to build a campaign area that fits each individual client What do you dislike about FIVE CRM? Sometimes theres a little lag with the system What problems is FIVE CRM solving and how is that benefiting you? Custome reports and campaign areas saves us a massive amount of time when reporting to clients

"Very good system but lacks explanations fro system failures"

What do you like best about FIVE CRM? Ease of use. It is straightforward for a new person to CRM to build a logical platform. What do you dislike about FIVE CRM? Lack of communication when there are system failures. To many times, changes were made within the system that caused errors within our platform, and we could never get the reasons for these failures explained. What problems is FIVE CRM solving and how is that benefiting you? It works for us. it is easily manageable and can be ...

Great at what other CRMs Simply Cannot Do - Plus Excellent Instant Support

Five CRM has so many features that make it by far my favourite CRM and absolutely the one of choice for telephone based lead generation (not just telemarketing!) and joined up telephone, SMS and email marketing. In particular I have found Five CRM to be best in class for 1) Live support both on instant chat and phone - The support team always go above and beyond to help us out 2) Ability to manipulate live data (I don't get why other CRMs don't have the features Five CRM do) 2) Sales ...

Best CRM for Telemarketing

Having used most of the CRM systems in the market in the past 15 years I can say with certainty that Five is by far the best. With it being customisable for each client area, providing full visibility and transparency to clients for reporting, allowing agents to have designated call lists which makes our teams so much more efficient. The email marketing tool if easy to use and provides needed stats on clicks and opens. The ability to increase or decrease licences provides flexibility and ...

Great customer service

Great customer service, super professional, patient, polite, and very accommodating - highly recommended.

All Pros, no Cons!

What a fantastic company FIVE CRM are to work with. The system is so effortless and easy to use, from scheduling and creating email campaigns, it's compatibility with so many other systems and integrations, right through to the smallest of things that save us so much time like the research options in accounts that take you straight to your desired search engine to find further information on accounts that you may need. Should however you get a bit stuck nothing is ever too much for Trudy ...

Really friendly service with excellent customer care.

Really good company where by they not only respond to your queries quickly you always get a professional and friendly service. As we am new to CRM Programs this was very much a benefit to us and we would recommend this company. Martin Carrington Acornuk Ltd

Great Customer Service

Great Customer Service. Support team always super helpful whenever I need anything

The support team at FIVE CRM are…

The support team at FIVE CRM are excellent. They always respond to my queries and problems in a timely fashion and more often than not are able to resolve the issue. Most issues that can't be resolved are usually beyond their control anyway.

The team are always there to help with…

The team are always there to help with any issues and really well trained in customer service. The system is still performing well and adjusting with all of the requirements now needed!