Fishbowl

great customer service

What do you like best? Every body is very responsive helpful and for some one Technically challenge I feel very comfortable contacting the support team What do you dislike? At this time nothing in particular set up of unit of measure can be difficult What business problems are you solving with the product? What benefits have you realized? Inventory accuracy and better understanding of the system. Instead of trying to figure things out call support

Fishbowl is a great product for a small to mid-sized company using Quickbooks

What do you like best? I like our implementation specialist, Anthony Mann, the best of all of the features of fishbowl. He has been amazing to work with. Extremely responsive, he has an amazing understanding of the product, he has gone above and beyond in helping us with both issues and just simple questions. Additionally the software is compatible with many platforms and if there isn't a native integration already available it is somewhat simple to have a new integration created. It is ...

FishBowl Overview and Review of current process

What do you like best? Christiana was able to jump into our data, review the current state, ask some clarifying questions and immediately start offering some potential solutions. What do you dislike? Due to to scheduling conflicts there was a delay from one meeting to the next. What business problems are you solving with the product? What benefits have you realized? PO tracking, inventory management.

Great application for our needs

What do you like best? Fishbowl is a powerful tool for inventory control, purchasing and sales order management. The implementation and training we received from the Fishbowl team was second to none. What do you dislike? There are still some applications that still need work such as backordering of sales orders and fulfillment date issues with invoicing. What business problems are you solving with the product? What benefits have you realized? Inventory control and billing. We have a ...

Easy to use and navagate between things needed

What do you like best? I like being able to fine a PO and receive it then go to a sales order and confirm for billing. Also look up a part number in our inventory and see history of sales, how many on hand. What do you dislike? Sometimes the systems gets confused if you have different discounts for the same part sold to different customers, or different discounts to the same customer that come from different vendors. i.e.. impco carb parts 10% off , oil filters 20% off. What business ...

I greatly enjoy fishbowl

What do you like best? easy of use is a big one. so many different functions. easy to find items for inventory. reps are always kind and patient. it pretty much syncs with any applications. What do you dislike? for some reason it will duplicate (etc items on a sales order that is pulled over from our website. it logs off a lot. would be nicer if i could just stay logged in all day without having to re-sign in. What business problems are you solving with the product? What benefits have you ...

Stock control and overview of the products

What do you like best? With the handheld we can scan the new products and identify them precisely. The software already outputs a number of existing products as suggestions. The automatic recognition works perfectly and without any problems. What do you dislike? Unfortunately, the NFC technology is not yet as advanced. At the moment we are still using the barcode scanner - but hopefully we will be able to change this with the next update. What problems are you solving with the ...

User friendly, Great Customer Support

What do you like best? Fishbowl has a basic user interface that is very easy to use. Customer support staff are in the US and respond via phone or email within an hour or two usually. What do you dislike? The server tends to crash once or twice a day. This isn't a huge problem but does require someone to close and re-open the program on the server computer, taking only a minute or two. What problems are you solving with the product? What benefits have you realized? Fishbowl ...

GREAT INVENTORY CONTROL

What do you like best? Accuracy, multiple locations and allocations What do you dislike? Correcting a mistake is not easy this is time consuming specially when you have a new hire and or someone that is not familiar with the software. What problems are you solving with the product? What benefits have you realized? Easy inventory management, location, vendor and cost is efficiently allocated.

Best tool to manage your warehouse

What do you like best? The way I can control almost every aspect of the warehouse from one place. Easy access to data for better forecasting in the future. better and more efficient way to purchase, store and sell stock. Better use of time and better work flow for warehouse workers. Easy way to track your current orders, packed orders and whats shipping. What do you dislike? hard to customize reports, some issues with the Canadian version due to taxes and connectivity with other software ...