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8.3

Spot Score

Firepoint - CRM Software

Firepoint Reviews in April 2025: User Ratings, Pros & Cons

Fuel your real estate success with Firepoint.

4.1

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Firepoint Reviews & Ratings

4.1

Very Good

Based on 36 ratings & 13 reviews

Rating Distribution

Excellent

(6)

Very Good

(4)

Good

(2)

Poor

(1)

Terible

(0)

Expert's Review

Firepoint has garnered significant appreciation for its robust and intuitive CRM capabilities, particularly among real estate professionals. A standout feature is its user-friendly interface, which simplifies everything from lead organization to follow-up processes, and its seamless integration of emails and calls to automatically log client interactions. The ...Read more

Firepoint pros and cons

  • Easy-to-use interface and intuitive design, making navigation straightforward for users of all levels.

  • Effective CRM functionality, keeping client data organized and improving follow-ups.

  • Unique features like lead integration and the "Pond" feature streamline workflows and improve efficiency.

  • Supportive customer service and a responsive team open to user feedback and updates.

  • Lack of a dedicated mobile app hinders accessibility for agents on the go, requiring reliance on the desktop version.

  • Limitations in lead and contact management, such as the inability to bulk update leads or customize options for lead categorization.

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Showing 11-13 out of 13

SB

Samantha B

06/13/18

5 out of 5

"Love!"

What do you like best about Firepoint? It is very easy to use , I love that it keeps everything so organzied & allows me to easily keep track of my clients What do you dislike about Firepoint? I wish that you would be able to get rid of a client when the transaction was closed instead of having them linger in your leads. Recommendations to others considering Firepoint: If you are looking for a good CRM to use, Firepoint is great. The customer service of the company behind it, is also ...

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AU

Anonymous User

01/16/18

2.5 out of 5

"No Mobile App, Not Intuitive"

What do you like best about Firepoint? It does the basics you’d expect like organize contacts but it’s not intuitive and rather clunky and laborious when you’re trying to make batch processes. I have been disappointed in this product which gets such acclaim but does not meet the expectations I had for it. What do you dislike about Firepoint? Everything. After calling 100 people I wanted to mark them all as having been touched but there was no bulk way to do that. There is no mobile app. No ...

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BD

Brandon D

11/21/17

4.5 out of 5

"Great for lead tracking and team accountability"

What do you like best about Firepoint? I recommend Firepoint for teams that want a simple IDX website that has powerful accountability tools built into the backend. It is very easy to get started, and has many of the same features of websites that cost 3x as much What do you dislike about Firepoint? It isn't quite as visually appealing as some of the competitors Recommendations to others considering Firepoint: The training is great, getting started is easy What problems is Firepoint solving ...

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