Firefish

A great company to do business with!

We have worked with Firefish for many years and have always been impressed. It's a great system for recruitment and the Firefish team are brilliant, always so quick to help and knowledgeable - these guys know their stuff! We have recently had the pleasure of working with Wendy McDougall on a Playbook that has already improved our way of working and productivity.

We have Partnered with Firefish for…

We have Partnered with Firefish for more than 8 years and they continue to deliver a great service to our business. The Firefish team provide excellent customer service great support and training to our staff. The software itself is continually improving with new functionality and regular releases based on client feedback. Our Account Manager is always on hand to help us improve and make sure we are taking advantage of all aspects of the software.I would highly recommend Firefish and ...

"Incredible Recruitment Software"

What do you like best about Firefish? This system is one of the easiest I have ever used and saves me time when recruiting increasing my sales time and profit. I can't recommend this enough What do you dislike about Firefish? The only real issue I have with this is the lack of marketing automation. Recommendations to others considering Firefish: Easy to use recruitment software that more than meets your needs and helps generate more business What problems is Firefish solving and how is that ...

"Good system for managing jobs & candidates process"

What do you like best about Firefish? The visibility of open roles and the candidate journey What do you dislike about Firefish? The system should have an API for easily creating reports and visual dashboards. What problems is Firefish solving and how is that benefiting you? Giving the business full visibility of the recruitment process

"Easy to use and great for a growing business"

What do you like best about Firefish? It isn't an overly complicated system - it does the vast majority of things that a normal SME recruitment business would need. What do you dislike about Firefish? The nature of SaaS products means that changes that could be useful for us either don't get implemented or are slow to progress. Recommendations to others considering Firefish: If migrating from another platform then you need to have someone in-house that understands the structure of the data. ...

"Easy to use CRM for Recruiters"

What do you like best about Firefish? I like being able to search by niche technology as it filters CV's for keywords, has helped me make a few niche placements. I like the UX also, it has a clean feel to it that makes it easy to use and well thought out. I like the fact you can add quick notes for candidates. What do you dislike about Firefish? Thought it could be a tad slow at times and a little bit clunky in some areas like when downloading a cv from the database, Recommendations to ...

I stated clearly what went wrong

I stated clearly what went wrong. Trustpilot removed my review, asking me to provide evidence! Since one of my complaints about this intolerably slow interface was that there is no way of saving what one has entered - unless one knows what one is about to endure, one is unlikely to be taking screenshots. So if you are foolhardy enough to try registering, and feel you may have the temerity to complain about the clunkiness of the process at any point, I would suggest taking screenshots as you ...

The experience was unbelievable

The experience was unbelievable. Through 3 different meetings we were assured that the software would do what we needed it to do. Fast forward 4 weeks and through a training session we inadvertently discovered that it couldn’t. Alan McFadden denied telling 3 different audiences on 3 different occasions that the software would integrate as needed. He also said that they recorded all their meetings. Another ‘not true’ The CEO is only interested in money. Not in reputation as she refused to ...

I had Firefish since starting up my…

I had Firefish since starting up my business 3 years ago and always paid annually upfront. I asked for some understanding, to wait a short delay for the next annual payment due to COVID-19 business and cash flow wasn't great. I still had 4 weeks running of my current year and as I pay upfront I'm not in arrears. They advised they couldn't cancel payment but instead switch me to monthly which I wasn't keen to do. I then asked to cancel and they advised that I couldn't as I have to give 60 ...