9.2
Spot Score
Streamlining field service management for maximum efficiency.
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FieldEdge offers custom pricing plan
FieldEdge stands out as a top choice for service companies, with glowing praise from users. The software excels in its customer support, with representatives like Kyra, Lyuda, and Thomas being commended for their responsiveness and helpfulness. Users appreciate the ease of dispatching and the efficiency in job management provided by FieldEdge. The integration ...Read more
Outstanding customer support, with quick responses and helpful solutions - particularly mentioning support representatives like Kyra, Lyuda, Thomas, and Austin.
User-friendly interface and dashboard, making it easy to navigate and use features.
Integration with QuickBooks and other useful tools for dispatching, reporting, maintenance agreements, and payment processing.
Constant improvements and updates to the software based on customer feedback, enhancing user experience.
Occasional software downtime, with a few instances reported over the past year, sometimes originating from external factors like Microsoft.
Sluggish performance at times, although generally stable, with some minor licensing issues that were quickly resolved through support team intervention.
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NS
Nick S
02/15/22
"GAME CHANGER"
What do you like best about FieldEdge? i LOVE THE FACT THAT SUPPORT IS ALWAYS THEER TO HELP US. OUR INSIDE REPS (KYRA) AN AMAZING AND REPLIES TO EMAILS OR CONCERNS IN A TIMELY MANNER.
TT
Tomasz T
11/16/21
"The best and friendly software I was working with!"
What do you like best about FieldEdge? Communication with Technical Support, Affordable pricing for upsells, and basic FE. I'm using most of the tools they have, and I can tell they are growing day after day. Lyuda Rogers is great with communication and very helpful. She makes my experience with FE a lot easier.
KB
Kimberly Brafford R
11/16/21
"President"
What do you like best about FieldEdge? I love the ease of seeing what is on the dispatch board for the day. My favorite feature is the email/text to customers reminding them to call us to schedule their maintenance call.
PW
Payton W
11/12/21
"Great Software for Growing HVAC Companies"
What do you like best about FieldEdge? FieldEdge has allowed us to improve in a lot of ways. The thing that initially attracted us was reporting and automation. We've been able to get a great insight into our company, and it has improved our dispatching, agreements, and tracking to be a better company.
AU
Anonymous User
10/29/21
"User friendly"
What do you like best about FieldEdge? A very user friendly view and Dashboard What do you dislike about FieldEdge?
AS
Ashley S
09/22/21
"Kyra Maher"
What do you like best about FieldEdge? Krya has been a lifesaver for our company. We started out with alot of bumps in the beginning and Kyra helped clean them up, gave us resources for training and continues to reach out and be a source of were to go.
TC
Terry C
09/17/21
"Very satisfied with the conversion to FieldEdge"
What do you like best about FieldEdge? Dispatching efficiency, reporting, integration with QB, Maintenance Agreement management, support and customer success manager.
AU
Anonymous User
09/17/21
"The people at FieldEdge make the company."
What do you like best about FieldEdge? We like how FieldEdge ties jobs together. What do you dislike about FieldEdge?
AU
Anonymous User
03/26/21
"Love Field Edge and the Support is Awesome!"
What do you like best about FieldEdge? The ease of use and the detail of information you get! What do you dislike about FieldEdge?
AU
Anonymous User
03/26/21
"Excellent Customer Service - Kevin has been amazing with his expertise and timely response!"
What do you like best about FieldEdge? When I have any issue the FE Team is very quick to respond with solutions and suggestions - What do you dislike about FieldEdge?
