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9.2

Spot Score

FieldEdge - Field Service Management Software

FieldEdge Reviews in April 2025: User Ratings, Pros & Cons

Streamlining field service management for maximum efficiency.

4.3

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FieldEdge Reviews & Ratings

4.3

Very Good

Based on 112 ratings & 98 reviews

Rating Distribution

Excellent

(74)

Very Good

(18)

Good

(4)

Poor

(2)

Terible

(0)

Expert's Review generated by AI

FieldEdge stands out as a top choice for service companies, with glowing praise from users. The software excels in its customer support, with representatives like Kyra, Lyuda, and Thomas being commended for their responsiveness and helpfulness. Users appreciate the ease of dispatching and the efficiency in job management provided by FieldEdge. The integration ...Read more

FieldEdge pros and cons

  • Outstanding customer support, with quick responses and helpful solutions - particularly mentioning support representatives like Kyra, Lyuda, Thomas, and Austin.

  • User-friendly interface and dashboard, making it easy to navigate and use features.

  • Integration with QuickBooks and other useful tools for dispatching, reporting, maintenance agreements, and payment processing.

  • Constant improvements and updates to the software based on customer feedback, enhancing user experience.

  • Occasional software downtime, with a few instances reported over the past year, sometimes originating from external factors like Microsoft.

  • Sluggish performance at times, although generally stable, with some minor licensing issues that were quickly resolved through support team intervention.

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