9.2/10
Spot Score
Efficiency for your field service management needs.
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Field Nation offers custom pricing plan
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AI
Administrator in Computer & Network Security
02/26/19
Great Platform.
What do you like best? The phone application is pretty intuitive. What do you dislike? The phone application could use a few updates to better assist providers. What problems are you solving with the product? What benefits have you realized? IT issues
AI
Administrator in Telecommunications
02/26/19
MORE OPPORTUNITIES W/ FIELD NATION
What do you like best? nation wide project support. as well as a variety of experience level in all aspects thus very wide range of project support...! What do you dislike? some of the pricing labor wise i feel is to catered too as far as what techs are paid this has set an expectation... What problems are you solving with the product? What benefits have you realized? project support
BE
Brian E
02/24/19
Satisfactory
What do you like best? Great techs and payment process is amazing, been able to get different techs with great skills What do you dislike? changing prices after assigning the ticket, I have to reach out to support What problems are you solving with the product? What benefits have you realized? FN made my job easier because it connects me to thousands of tech on a click of the button.
UI
User in Computer Networking
02/21/19
Loved the Field Nation Team!
What do you like best? Field Nation is easy to use and the team there is extremely helpful. They did a great job making sure that our first jobs done using Field Nation went as smoothly as possible. I really liked the market comparisons that they provided so that I could easily see how to price jobs in different areas. What do you dislike? We had complications with one of our installs and the particular team hired was a little impatient about it. Understandable and not really a ...
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TB
Tim B
02/19/19
High Quality, Frequent Communication
What do you like best? How do you stay totally engaged during your project? This team makes it happen with frequent, high quality communication. Email and phone, they don't let you just hang, they keep you in the loop. I was very impressed. Would definitely use again. What do you dislike? No trouble to report on this project.as we found our person quickly. What problems are you solving with the product? What benefits have you realized? Hard to find engineer for development project.
UI
User in Retail
02/19/19
User Friendly Service Platform
What do you like best? User friendly platform. Ability to see tech ratings and comments. Good reporting. What do you dislike? Once looking at tech profiles, have to click back to go to work order and often gives an error message which can be time consuming when in a hurry (as is usual) What problems are you solving with the product? What benefits have you realized? Excellent service for our clients with the tech rating and auto-route features
AI
Administrator in Telecommunications
02/19/19
Great resource for techs
What do you like best? Fast and easy to find local technicians, especially in remote areas. What do you dislike? I dont like the process of disputes and the length of time to get them resolved. What problems are you solving with the product? What benefits have you realized? Adding tech expenses and reimbursements. Field Nation is quick to help resolve most issues in a timely manner.
AW
Andrea W
02/19/19
Field Nation is great!
What do you like best? I mainly use this from an AP perspective, but it is super easy to use and the technicians are great. I love how the website works! What do you dislike? Sometimes we have to put the technician costs to a job and by the time we get the final cost the job (if a T&M might be closed). Recommendations to others considering the product: Currently, I would have no recommendations. The website is very easy to use and I have had nothing but smooth sailing! What ...
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AI
Administrator in Medical Devices
02/19/19
Convenient & Easy to Use
What do you like best? Super easy to set up work orders for customers. What do you dislike? I truly dobt have any dislikes to report. What problems are you solving with the product? What benefits have you realized? Field Nation has helped us with many installations, which helped save us from a lot cancellations.
AI
Agency in Telecommunications
02/19/19
Great staff choices
What do you like best? Can always count filed nation for my staffing needs. What do you dislike? Some times the staff that is sent is not very motivated. What problems are you solving with the product? What benefits have you realized? Staffing. Some Provides our company with reliable staff.